Yvonne Burrett

• Manage daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Rotated merchandise and displays to feature new products and promotions.
• Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
• Approved regular payroll submissions for employees.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Training provided by Natural Grocers training center and NW-Arvada, instore training. I trained in all departments in the store.

• Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
• Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
• Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
• Enhanced store presentation through regular merchandising updates and innovative display techniques.
• Engaged customers and provided very high level of service and support, helping find desired products and items.

District Manager to a team of 12, for a holistic wellness company.

Gave trainings in person and also utilizing zoom online trainings.

Attended annual global training conference with team.

Health Coach with daily check ins with clients, and weekly team zoom meetings to go over sales techniques and assist them with coaching their own clients.

Separately, from my own team, I was a personal assistant to my VP. I made all appointments, travel arrangements, bookkeeping, and data entry.

High social media content creation and online marketing.

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Monitored workflow to improve employee time management and increase productivity.
• Hosted brewery and winery tasting events in Bar Rincon-Bar and restaurant, Whole Foods Market flagship store.
• Ordering
• All opening and closing tasks including cash till and safe

• Managed budget implementations, employee reviews, training, schedules, ordering, inventory
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Developed and implemented strategies to increase sales and profitability. Pitched the company to provide lunchtime delivery to local businesses, which they implemented with successful results.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Provided large scale catering to events in the community.
• Handled all aspects of cash handling from tills to safe and bank deposit delivery.