Yvonne Cates
League City,TX
Summary
Professional shopping specialist prepared for this role. Brings valuable experience in understanding client needs and curating tailored shopping recommendations. Known for strong team collaboration and adaptability, with focus on client satisfaction and attention to detail.
Overview
15
15
years of professional experience
Work History
Personal Shopper / Delivery
Walmart Spark
01.2018 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- TABC Certified for an efficient identification process when needed.
- Streamlined order fulfillment processes, reducing wait times and enhancing customer satisfaction.
- Developed strong product knowledge to assist customers in making informed purchasing decisions.
Merchandise Associate
TJ Maxx
01.2015 - 01.2016
- Collaborated with team to maintain efficient inventory management and stock replenishment.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Implemented visual merchandising strategies to enhance product presentation and customer engagement.
Office Manager / Bookkeeper
Universal Sheet Metal Co.
01.2011 - 01.2014
- Provided full charge bookkeeping, including weekly payroll, invoicing, check runs for accounts payable, bank account reconciliation, job cost and financial reporting.
- Managed daily office operations, ensuring efficient workflow and resource allocation.
- Construction AIA project contract management billing.
- Enhanced financial transparency by creating detailed monthly reports for executive review, highlighting variances from budgeted figures and providing explanations for significant deviations.
Education
Some College (No Degree) - Accounting
University of Houston
Houston, TXData Analytics Professional Certificate series -
Google Coursera
01.2026
Skills
- Customer service, happy to help with a smile
- Attention to detail, noticing the little things makes a big difference
- Planning and organization helps with efficiency
- Decision-making
- Online order processing
- Upbeat and outgoing attitude
Timeline
Personal Shopper / Delivery
Walmart Spark
01.2018 - Current
Merchandise Associate
TJ Maxx
01.2015 - 01.2016
Office Manager / Bookkeeper
Universal Sheet Metal Co.
01.2011 - 01.2014
Some College (No Degree) - Accounting
University of Houston
Data Analytics Professional Certificate series -
Google Coursera
Education And Technical
Google Coursera Data Analytics Professional Certificate series, Certified Quickbooks Pro Advisor Including Online, Point of Sale & Enterprise Solutions., Expertise in Windows Office Suite including Microsoft Word, Excel, and Outlook., Experience with Great Plains Dynamics, Deltek Semaphore, Timeslips, Sage MIP Fund Accounting., Accounting / Business Management, University of Houston Downtown.