YVONNE CLEMMONS
Spring Valley,NY
Summary
Billing professional skilled in overseeing operations that support substantial monthly revenue. Proven track record in ensuring invoice accuracy and compliance while coordinating departments to enhance billing workflows. Leadership in standardizing procedures has reduced billing errors and improved reporting accuracy.
Overview
1
1
Language
1
1
Certification
24
24
years of professional experience
Work History
Regional Billing Supervisor
RR Donnelley-Formerly Bowne Inc. & Vestcom Intl.)
06.2021 - 08.2025
- Managed high-volume billing operations, supporting over $100 million in monthly revenue.
- Reviewed and approved invoices for accuracy and compliance with pricing standards.
- Coordinated with accounting, finance, sales, and customer service, enhancing timely invoice processing.
- Investigated and resolved billing discrepancies and invoice corrections, improving customer account accuracy.
- Supported billing system implementations through data validation, testing, and process improvements.
- Developed standardized billing procedures, streamlining processes and minimizing billing errors.
- Maintained accurate billing documentation for audits and reporting purposes.
Billing Supervisor
RR Donnelley & Sons Co
West Caldwell, New Jersey
06.2008 - 05.2021
- Reviewed billing transactions, supporting documentation, pricing, and customer information to ensure accuracy and prevent errors prior to invoice release.
- Supervised daily invoice processing, ensuring accuracy and timely completion to maintain cash flow.
- Resolved customer billing inquiries, credits, adjustments, and payment discrepancies.
- Assisted with month-end billing activities and financial reconciliations to ensure timely reporting and compliance.
- Maintained billing records and ensured compliance with company policies.
- Collaborated with Accounting and Customer Service to resolve account issues, improving customer satisfaction and minimizing follow-up inquiries.
- Participated in ERP system upgrades, testing, and workflow improvements.
Billing Specialist
RR Donnelley & Sons Co
West Caldwell, New Jersey
06.2001 - 05.2008
- Processed high-volume customer invoices while consistently meeting production deadlines.
- Verified pricing, contracts, purchase documentation, and billing information before invoice generation.
- Entered and maintained customer billing information with a high degree of accuracy.
- Executed billing adjustments, credits, and account corrections to uphold accuracy and compliance standards.
- Resolved invoice discrepancies and customer billing questions, improving customer satisfaction and retention rates.
- Supported month-end reporting and account reconciliations to ensure financial accuracy and integrity.
- Maintained organized electronic billing records for audits and historical reference.
Education
Certificate - Medical Billing & Coding
Rockland Community College
Suffern, NY05-2026
Associate Degree -
Durham College of Commerce
Jamaica06-1989
Skills
- Billing management
- Accounts receivable support
- Pricing and contract verification
- Payment reconciliation
- Month-end billing support
- Financial reporting
- Account research and resolution
- Process improvement
- Microsoft Excel, Word, and Outlook
- Customer account management
- Customer billing inquiries
- Document management
Certification
Certified Billing and Coding Specialist (CBCS)
Accomplishments
- Supported billing operations exceeding $100 million in monthly revenue while maintaining high levels of billing accuracy.
- Improved billing efficiency through standardized procedures and process improvements.
- Reduced billing errors through detailed invoice review and quality control.
- Participated in multiple ERP billing system implementations, testing, and data validation projects.
- Recognized for accuracy, reliability, and consistent delivery in high-volume billing environments.
Languages
English
Full Professional
Timeline
Regional Billing Supervisor
RR Donnelley-Formerly Bowne Inc. & Vestcom Intl.)
06.2021 - 08.2025
Billing Supervisor
RR Donnelley & Sons Co
06.2008 - 05.2021
Billing Specialist
RR Donnelley & Sons Co
06.2001 - 05.2008
Certificate - Medical Billing & Coding
Rockland Community College
Associate Degree -
Durham College of Commerce