Yvonne Conway
Scotia,NY
Summary
Dedicated team member with a strong focus on enhancing customer experiences and operational efficiency through teamwork and problem-solving.
Dedicated team member skilled in providing exceptional customer service and maintaining cleanliness. Expertise in organizing workstations and ensuring a safe, welcoming environment.
Adaptable professional with extensive experience in fast-paced environments. Known for strong teamwork and problem-solving skills, contributing to enhanced customer satisfaction and operational efficiency.
Detail-oriented and organized individual with a proven track record in maintaining store cleanliness and safety. Experienced in efficiently managing tasks to ensure a positive customer experience and a welcoming atmosphere.
Overview
4
4
years of professional experience
Work History
Team Member
Hungry Chicken Country Store
04.2025 - Current
- Maintained cleanliness and organization of store displays to promote a welcoming environment.
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Collaborated with team members to maintain cleanliness and organization in dining areas.
- Operated cash register efficiently, handling transactions accurately and promptly.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Greeted guests pleasantly and answered menu questions.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Prepared food orders, cooking on grill and operating fry station.
- Monitored food quality and freshness throughout day.
- Utilized POS system to receive and process food and beverage orders.
Crew Member
Joseph Garcia
06.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
- Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.
Janitorial Cleaner
Scotia-Glenville Central School
11.2021 - 06.2022
- Maintained cleanliness and sanitation in designated areas, ensuring compliance with health standards.
- Operated cleaning equipment, including floor scrubbers and vacuum cleaners, to enhance efficiency.
- Conducted routine inspections to identify maintenance needs and report issues promptly.
- Developed and implemented effective cleaning schedules to optimize workflow and ensure thorough coverage.
- Used time management and efficient cleaning methods to meet deadlines.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Performed daily cleaning and sanitization of classrooms, restrooms, and common areas to maintain a safe environment.
- Operated industrial cleaning equipment, ensuring effective use and adherence to safety protocols.
- Performed wide range of manual and machine cleaning to achieve sparkling floors and surfaces throughout 2-acre campus.
Education
Associate of Arts - Baking Concentration
Schenectady Community College
Schenectady, NY05-2027
Cosmetology License -
Austin's School of Cosmetology And Spa Technology
Albany, NY09-2014
GED -
Capital Region BOCES
Albany, NY12-2011
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Cleaning
- Flexible schedule
- Workplace safety
- Computer skills
- Creativity and innovation
- Organizing work stations
- Order preparation
- Self motivation
- Customer communication
- Creative thinking
Timeline
Team Member
Hungry Chicken Country Store
04.2025 - Current
Crew Member
Joseph Garcia
06.2022 - Current
Janitorial Cleaner
Scotia-Glenville Central School
11.2021 - 06.2022
Associate of Arts - Baking Concentration
Schenectady Community College
Cosmetology License -
Austin's School of Cosmetology And Spa Technology
GED -
Capital Region BOCES