Yvonne Edwards
Lewiston,ID
Summary
Professional with extensive experience across diverse areas, demonstrating reliability and a strong work ethic. Committed to delivering high-quality results while maintaining professionalism in all interactions.
Overview
37
37
years of professional experience
Work History
Homecare Provider
Synergy Home Care
Salt Lake City, Utah
01.2019 - 12.2019
- Assisted clients with daily living activities, enhancing overall well-being and independence.
- Implemented personalized care plans based on individual needs, fostering client comfort and safety.
- Maintained accurate documentation of client progress and care provided for review by healthcare professionals.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Assisted disabled clients to support independence and well-being.
Homecare Provider
Help At Home
Mt. Vernon, IL
12.2013 - 12.2014
- Assisted clients with daily living activities, ensuring comfort and safety
- Provided companionship and emotional support to enhance client well-being.
- Maintained accurate documentation of client progress and care provided.
- Adapted quickly to changing client requirements and preferences.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Assisted disabled clients to support independence and well-being.
Cosmetologist
Hi Lights
Mt. Vernon, IL
03.2010 - 12.2013
- Provided personalized hair consultations to enhance client satisfaction.
- Executed various hair cutting, coloring, perming, styling techniques and facial waxing to meet diverse client needs.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
- Assisted clients in selecting appropriate beauty products based on individual preferences and hair types.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Teacher's Assistant
Mt Vernon City Schools Dist 89
Mt. Vernon, IL
08.1993 - 02.2010
- Assisted lead teacher in developing and implementing lesson plans tailored to student needs.
- Supported classroom management by fostering a positive learning environment and addressing behavioral issues.
- Worked one on one with physical disabilities, Cerebral Palsy, according to student's IEP. This includes monitoring feeding and food safety, daily exercises, wheel chair or carry for classes and activities.
- Coordinated with educators to implement individualized education plans for students with special needs.
- Prepared instructional materials and resources to enhance student engagement and understanding of topics.
- Mentored new teaching assistants, providing guidance on classroom procedures and best practices.
- Evaluated student progress through assessments, offering feedback to teachers for curriculum adjustments.
- Organized and facilitated extracurricular activities, promoting student participation and teamwork skills.
- Collaborated with parents and staff to communicate student progress and support academic development initiatives.
- Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
- Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
- Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
- Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- After-school program, bus monitoring, tutoring and assistance with homework, monitoring supper
- Implemented required state testing for students absent during testing week, allowing teachers to continue ongoing daily lessons.
Pharmacy Technician
Kmart
Mt. Vernon, IL
10.2007 - 10.2008
- Dispensed medications accurately and efficiently, ensuring patient safety and compliance with pharmacy regulations.
- Assisted pharmacists in managing inventory levels, optimizing stock to meet patient needs and reduce waste.
- Maintained accurate records of prescriptions and medication usage, supporting regulatory compliance and quality assurance efforts.
- Completed transactions of pharmaceutical and other related transactions.
Office Support And P.E. Aid
Mt. Vernon City Schools
Mt. Vernon, IL
01.2008 - 05.2008
- Provided assistance to the Physical Education teacher in organizing and executing planned activities.
- Supported students during physical education classes to ensure a safe and engaging learning environment.
- Assisted in maintaining equipment and facilities, ensuring they were ready for use during activities.
Youth Care Worker
Southern Thirty Adolescent Center
Mt. Vernon, IL
06.1995 - 05.1996
- Provided direct care and support to adolescents in residential settings.
- Assisted in developing individualized treatment plans for youth residents.
- Monitored behavioral progress and implemented crisis intervention strategies.
- Facilitated group activities to promote social skills and emotional well-being.
Dr's Receptionist
Dr. Alan Anderson
Mt Vernon, IL
01.1991 - 01.1992
- Managed front desk operations, ensuring efficient patient flow and excellent customer service.
- Coordinated appointment scheduling and maintained accurate patient records using electronic health systems.
- Assisted in resolving patient inquiries, fostering positive relationships through effective communication.
- Streamlined office procedures, enhancing operational efficiency and reducing wait times for patients.
Dr's Receptionist/Medical Assistant
Dr. Richard Garrettson
Mt. Vernon, IL
07.1987 - 07.1988
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Provided exceptional customer service, addressing patient inquiries and concerns promptly.
- Maintained organized filing system for patient records, enhancing accessibility and confidentiality.
- Coordinated communication between patients and medical staff to streamline workflow.
- Implemented improved scheduling processes, increasing appointment availability and reducing wait times.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Assisted in patient intake, ensuring accurate data collection and documentation.
- Supported clinical staff by preparing examination rooms and sterilizing instruments.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
Switchboard Operator/Admitting and Outpatient Cler
Crossroads Community Hospital
Mt Vernon, IL
10.1986 - 08.1987
- Operated multi-line switchboard efficiently, ensuring prompt call routing to appropriate departments.
- Managed high-volume incoming calls, providing excellent customer service to patients and visitors.
- Coordinated communication between staff and medical personnel, enhancing workflow efficiency across departments.
- Maintained accurate call logs and records, supporting administrative functions and data management needs.
- Connected callers with appropriate professional, department, or business.
- Streamlined administrative tasks such as message-taking and appointment scheduling for increased productivity across multiple departments.
- Ran hospital census
Medical Supply Delivery and Inventory Clerk
Crossroads Community Hospital
Mt. Vernon, IL
10.1982 - 08.1986
- Monitored inventory levels to ensure optimal stock availability.
- Implemented process improvements to enhance efficiency in inventory management operations.
- Stocked carts and delivered supplies to all departments.
- Assisted in physical inventories, verifying counts against existing records for improved accuracy in reporting data.
Education
High School or GED - undefined
Sesser-Valier High School
Sesser, IL1982
Some College - General Studies for nursing
Rend Lake College
Ina, ILSome College - LPN Program
Rend Lake College
Ina, ILVocational - Cosmetology
Centralia School of Cosmetology
Centralia, IL12-1989
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance billing
- Patient confidentiality
- Prescription filling
- Insurance verification
- Supply restocking
- Pharmacy ethics
- HIPAA
- Drug inventory control
- Labeling accuracy
Timeline
Homecare Provider
Synergy Home Care
01.2019 - 12.2019
Homecare Provider
Help At Home
12.2013 - 12.2014
Cosmetologist
Hi Lights
03.2010 - 12.2013
Office Support And P.E. Aid
Mt. Vernon City Schools
01.2008 - 05.2008
Pharmacy Technician
Kmart
10.2007 - 10.2008
Youth Care Worker
Southern Thirty Adolescent Center
06.1995 - 05.1996
Teacher's Assistant
Mt Vernon City Schools Dist 89
08.1993 - 02.2010
Dr's Receptionist
Dr. Alan Anderson
01.1991 - 01.1992
Dr's Receptionist/Medical Assistant
Dr. Richard Garrettson
07.1987 - 07.1988
Switchboard Operator/Admitting and Outpatient Cler
Crossroads Community Hospital
10.1986 - 08.1987
Medical Supply Delivery and Inventory Clerk
Crossroads Community Hospital
10.1982 - 08.1986
Vocational - Cosmetology
Centralia School of Cosmetology
Some College - LPN Program
Rend Lake College
High School or GED - undefined
Sesser-Valier High School
Some College - General Studies for nursing
Rend Lake College