Yvonne E Nsong
Hanover,MD
Summary
Highly motivated, results-driven and goal-oriented Certified Scrum Master & Scaled Agile (SAFe) Certified Release Train Engineer with over six years of experience leading and coaching new and mature teams to deliver end to end value for customers. An Agile servant leader with expert knowledge in implementing Agile best practices across multiple teams and organizations. Successfully evangelized the Agile methodology to enhance the Agile mindset of delivering incremental value while working collaboratively, independently and effectively.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Scrum Master
Deluxe
Remote, MD
10.2020 - Current
- A leader, coach and mentor to multiple scum teams as well as fellow scrum masters, excelled at building relationships with managers and team members
- Played an active role in Big Room Planning sessions and continually stepped outside of my comfort zone to help my teams and fellow Scrum masters be successful
- Led & facilitated Agile Practice quick connect sessions (a meeting with peers) on multiple occasions to help foster collaboration amongst Scrum Masters
- As a result of conversation in the team's retrospective regarding how they work as a team, I worked to establish a new working agreement which helped the teams hold each other accountable
- Led & served in the capacity as Big Room Planning facilitator for Deluxe US Payroll Teams
- Brought to light team’s overcommitting; feeling pressure to commit to more than they can reasonably deliver based on established velocity, capacity and familiarity with the work
- Pushed to get resolution to address the issue with burnout and the team not working at a sustainable pace
- Protected the team by escalating concerns about people in leadership roles creating issues with psychological safety in team retrospectives - causing contributors to shut down
- Coordinated and facilitated Refinements, Daily Scrums, Sprint Planning, Sprint Review & Sprint Retrospective meetings
- Determined the team capacity and velocity with the help of historical data
- Created and facilitated Work Break down structure (WBS) sessions to foster collaboration amongst Developers, Quality Engineers and Product owners
- Pushed the team to challenge themselves by encouraging them to do better than previous sprint
- Worked with product owners to prioritize and write good User Stories using INVEST method
- Encouraged team on tasks completion successfully and on-time and resolved obstacles encountered by team members
- Monitored the project progress and radiated the information to stake holders
- Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) on daily basis
Scrum Master
Easy Dynamics
Remote, MD
08.2016 - 07.2020
- Served as a Scrum Master by facilitating daily stand-up, sprint planning, sprint review/demo and retrospective meeting
- Worked hand in hand with Product Owners and other Stakeholders
- Assisted Product Owners in backlog refinement and writing user stories
- Coached team members on how to effectively use the scrum values as a guide
- Encouraged effective communication with the team to make sure they always have what is needed to get a successful sprint
- Provided all support to the team using a servant leadership style whenever possible, and facilitated team building events
- Worked closely with the Agile Program Management Office (PMO) to ensure sprints are still on target with the program objectives
- Tracked and communicate team velocity to stakeholders and managers
- Made sure task boards were being updated to ensure transparency and effective communication
Scrum Master
Peek Hunt Inc.
Philadelphia, PA
12.2015 - 07.2016
- Served as a Scrum Master by facilitating daily stand-up, sprint planning, sprint review/demo and retrospective meeting
- Worked closely with Product Owners and other Stakeholders
- Removed impediments by finding the right personnel to remove the impediment that may cause a sprint delay
- Assisting Product Owners in backlog refinement and writing user stories
- Coach team members on how to effectively use the scrum values as a guide
- Effective communication with the team to make sure they always have what is needed to get a successful sprint
- Helped team members to solve problems rather than provide solutions
- Provided all support to the team using a servant leadership style whenever possible, and facilitated team building events
- Collaborated with the Agile Program Management Office (PMO) to ensure sprints are still on target with the program objectives
- Tracked and communicate team velocity to stakeholders and managers
- Made sure task boards were being updated to ensure transparency and effective communication
Oracle DBA
Northrop Grumman
Little Rock, AR
10.2013 - 09.2015
- Responsible for handling quarterly application production releases
- Responsible for updating quarterly JOPM using Microsoft Office 2013 (Word)
- Used Data Pump for export and import
- Responsible for granting required privileges and roles to users
- Provided maintenance of user accounts, privileges, profiles and roles
- Maintained Shell scripts for database backups
- Maintained Shell scripts for database maintenance
- Production Support for Critical Application Databases: work closely with Application Team in resolving database requests
- Responsible for updating Microsoft Team Foundation Server (TFS) with modified scripts
- Involved in managing and monitoring SQL Server jobs and SSIS packages on MS SQL Server 2012 and MS SQL Server 2008R2 Enterprise
- Responsible for creating and maintaining scheduled jobs using CRON TAB
- Duplicating production databases for test purposes
- Involved in process improvement, Oracle Upgrades/Patches, Space Management, Backup & Recovery and Disaster Recovery
- Use TOAD for Oracle database management
Education
Bachelors - Law
University of Yaounde
Skills
- Professional Scrum Master
- JIRA
- Confluence
- Product Management
- Oracle Database Administrator
- Training and Development
- Microsoft Office Suite
- Agile Methodologies (Scrum, Kanban, SAFe)
Certification
- Professional Scrum Master (PSM)
- Certified Scrum Master (CSM)
- SAFe Release Train Engineer (RTE)
Timeline
Scrum Master
Deluxe
10.2020 - Current
Scrum Master
Easy Dynamics
08.2016 - 07.2020
Scrum Master
Peek Hunt Inc.
12.2015 - 07.2016
Oracle DBA
Northrop Grumman
10.2013 - 09.2015
- Professional Scrum Master (PSM)
- Certified Scrum Master (CSM)
- SAFe Release Train Engineer (RTE)
Bachelors - Law
University of Yaounde
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