Yvonne Gallegos
Albuquerque,NM
Summary
Dynamic Medical Assistant with extensive experience at University of New Mexico Hospital, excelling in patient care and HIPAA compliance. Proven ability to manage medical records and maintain inventory efficiently. Recognized for strong problem-solving skills and compassionate communication, ensuring optimal patient experiences and streamlined operations.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Medical Assistant
University of New Mexico Hospital
Albuquerque, New Mexico
01.2012 - 06.2018
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Collected samples from patients for laboratory testing purposes.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Inspected equipment to ensure proper working order prior to use on patients.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Provided assistance to medical staff in performing minor surgical procedures.
- Filed insurance claims forms in accordance with applicable regulations.
- Registered new patients into practice management software program accurately entering demographic information.
- Organized patient charts before each day's clinic sessions began.
Lead
Chic-Fil-A
Albuquerque, New Mexico
01.1992 - 09.2010
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Updated and maintained databases with current information.
- Identified needs of customers promptly and efficiently.
- Operated equipment and machinery according to safety guidelines.
- Maintained updated knowledge through continuing education and advanced training.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Conducted testing of software and systems to ensure quality and reliability.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
Bachelor's Of Science - Paralegal - Professional Legal Studies
National American University - Rapid City
Rapid City, SDSkills
- Business Operations
- Information Auditing
- Computerized Indexing Systems
- Computer Operations
- File Retrieval
- Data Communications
- Maintenance Requests
- Document Verification
- Filing System Organization
- Medical Translation
- Health Records Management
- Prepare Reports
- Phone Answering
- Email Correspondence
- Training Junior Team Members
- Data entry
- Document verification
- Notary services
- Policy compliance
- Legal documentation
- Customer service
- Time management
- Record keeping
- Interdepartmental communication
- Team collaboration
- Problem solving
- Attention to detail
- Training and development
- Research and analysis
- Equipment operation
- Signature authentication
- Mobile notary services
- Remote online notarization
- Vehicle transfers
- Marriage licenses
- Real estate transactions
- Confidentiality assurance
- Fraud prevention
- Estate planning
- Oath administration
- Witness coordination
- Electronic notarization
- Affidavit preparation
- Document evaluations
- Power of attorney
- Documentation skills
- Digital signature management
- State law compliance
- Immigration documents
- Fraud reviews
- Document review
- Notarial acts
- Loan document signing
- Trust documents
- International notarization
- Business formation
- Recordkeeping skills
- Identification options
- Deed execution
- Documentation
- Identity confirmation
- Inventory replenishment
- Database maintenance
- Travel arrangements
- Scheduling coordination
- Administrative support
- Office equipment operation
- Excel spreadsheets
- Public speaking
- Self-Directed
- Regulatory compliance
- Lead prayers
- Relationship building
- HIPAA compliance
- Communication skills
- Compassionate
- Preparing specimens and samples
- Dementia and Alzheimer's care
- Patient bathing
- Emergency response preparedness
- Medical terminology in [languages]
- Medical records management
- Wound care and irrigation
- Specimen labeling
- Vital sign monitors
- Compassionate caregiver
- Communicating with patient families
- Medical supply inventory
- Reliable transportation
Certification
Patient care technician - Brookline College
Notary Public
Minister
References
References available upon request.
Timeline
Medical Assistant
University of New Mexico Hospital
01.2012 - 06.2018
Lead
Chic-Fil-A
01.1992 - 09.2010
Bachelor's Of Science - Paralegal - Professional Legal Studies
National American University - Rapid City