Yvonne Gancarcik
PMI
Sunbury,PA
24
years of professional experience
Seasoned administrator with experience supporting busy offices, home care schedules, and customer-facing operations. Skilled in verbal communication, accurate documentation, and prompt response to staff, clients, and visitors. Brings strong organization, discretion, and follow-through to support efficient daily operations.
Work History
Administrator Assistant
11 Months- Coordinated calendars, meetings, and appointment scheduling for smooth daily operations.
- Prepared correspondence, reports, and presentation materials with strong attention to detail.
- Maintained accurate records, files, and databases for easy retrieval and compliance.
- Responded to inquiries promptly, providing clear administrative support to staff and visitors.
- Entered and updated information across systems while verifying accuracy and completeness.
- Handled high volume of phone calls, directing callers to appropriate personnel or providing information as needed.
- Managed confidential information with discretion, ensuring the privacy of sensitive documents.
- Performed routine clerical tasks by scanning, filing, and copying documents.
Administrator
11 Years 10 Months- Directed daily administrative operations for home care schedules, client records, and staff coordination.
- Coordinated caregiver onboarding, credential tracking, and personnel file maintenance.
- Streamlined communication between clients, families, caregivers, and clinical staff.
- Ensured compliance with agency policies, state regulations, and confidential documentation standards.
- Reviewed service documentation for accuracy, completeness, and timely submission.
- Supervised office workflows to improve responsiveness and continuity of care.
- Managed payroll-related records, attendance tracking, and scheduling adjustments.
- Resolved client concerns and staffing issues with prompt, professional follow-through.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
Restaurant Owner/Operator
21 Years 9 Months- Directed daily restaurant operations, ensuring consistent service, quality, and guest satisfaction.
- Hired, trained, and scheduled staff to support efficient front-of-house and back-of-house coverage.
- Managed inventory, vendor relationships, and purchasing to maintain smooth kitchen supply flow.
- Monitored food safety, sanitation, and compliance with health regulations.
- Resolved guest concerns promptly, preserving service standards and repeat business.
- Led menu planning, pricing decisions, and operational updates to support business growth.
- Maximized dining experience by designing an inviting atmosphere through thoughtful interior design choices and menu selections.
Education
High School Diploma
Skills
Administrative operations
File organization
Payment reconciliation
Scheduling appointments
Document management
Office management
Customer engagement
Document management
Timeline
Administrator Assistant
PMI
10.2025 - 09.2026Read More
Administrator
Warm Hearts Home Care Agency
02.2014 - 12.2025Read More
Restaurant Owner/Operator
Mamamacs
06.2002 - 03.2024Read More
Wyoming Area
High School Diploma
Read More