Yvonne Gomez
Tucson,AZ
Summary
With a proven track record at CODAC Health, Recovery & Wellness, I have adeptly balanced the physical and mental health needs of diverse populations, significantly improving member wellness. With 12 years of exceptional client-centered service, coupled with maintaining and fostering new relationships with colleagues and other stakeholders, I am enthusiastic to bring a
strong work ethic, positive personality and challenge-driven attitude to a new team.
Overview
12
12
years of professional experience
Work History
Site Assessor, Case Manager
CODAC Health, Recovery & Wellness
10.2020 - Current
- Provide regular wellness checks and monitor progress for over 100 members.
- Conduct comprehensive assessments of member's physical and mental health status.
- Work with members to identify and/or reassess needs to develop individual treatment plans.
- Collaborate with healthcare professionals, natural supports and other stakeholders to ensure proper coordination of care.
- Facilitate evidence-based peer groups.
- Provide support to members in navigating available resources.
- Participate in regular staffings, case conferences and other meetings pertinent to member's needs.
- Participate in ongoing education and training to improve skills and personal growth.
Housing Specialist
CODAC Health, Recovery & Wellness
12.2016 - 10.2020
- Responsible for interpreting housing program regulations to members, helped discover best options for housing and assisted with completing applications.
- Coordinated with local agencies to provide housing and prevent homelessness
- Conducted home and apartment inspections to identify safety issues and needed repairs.
- Negotiated with landlords and real estate agents to obtain vacant apartments for clients with histories of homelessness, mental illness and substance abuse, while providing direct, hands-on support services.
- Oversaw housing plans for over 60 members to promote timely transition to permanent housing and appropriate usage of housing subsidies.
- Calculated rental amounts to prepare contracts for members.
- Cultivated and maintained community relationships.
- Improved member's coping with routine life activities such as food budgeting and rental payments.
Dedicated Recovery Coach
CODAC Health, Recovery & Wellness
12.2015 - 12.2016
- Provided comprehensive case management services, created treatment plans, and connected members and families to appropriate resources for over 30 high-acuity members.
- Accompanied members to Mental Health Court to provide feedback regarding behavior, treatment goals and progress.
- Participated in multidisciplinary meetings focused on providing comprehensive assistance to decrease hospital presentations.
- Provided group, family, and individual counseling to support recovery goals.
- Coordinated referrals for addiction services based on individual client needs and preferences.
Behavioral Health Assistant
CODAC Health, Recovery & Wellness
12.2014 - 12.2015
- Oversaw over 20 members residing in Board & Care Homes.
- Assisted members with finding other housing options.
- Conducted monthly home visits to assess member's physical and mental health status.
- Completed monthly inspections to assess living environment and identify any safety issues or stressors that would negatively impact member's well-being.
- Collaborated with treatment team to discuss any needs or concerns.
Residential Support Specialist
CODAC Health, Recovery & Wellness
11.2012 - 12.2014
- Oversaw up to 10 members in need of further stability following a hospital discharge.
- Observed members under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Provided prescribed medications, observed members self-administer medications.
- Coordinated discharge with member's Case Manager.
- Maintained accurate documentation.
- Transported members to appointments.
Education
Certificate - Medical Billing And Coding
Tucson College
Tucson, AZ05-2008
Bachelor of Science - Criminal Justice Admin
University of Phoenix
Tucson, AZ05-2004
Skills
- Excellent customer service skills
- Flexible and Adaptable
- Crisis de-escalation
- Teamwork and Collaboration
- Organizational Skills
- Self Motivation
- Problem-solving aptitude
- Cultural Compentance
Certifications and Trainings
- CPR, First-Aid & AED (expires 2025)
- Level 1 Fingerprint Clearance Card (expires 2027)
- Leader, Chronic Disease & Self Management Program
- Integrated Healthcare Recovery Support Specialist
- Ongoing health education
Timeline
Site Assessor, Case Manager
CODAC Health, Recovery & Wellness
10.2020 - Current
Housing Specialist
CODAC Health, Recovery & Wellness
12.2016 - 10.2020
Dedicated Recovery Coach
CODAC Health, Recovery & Wellness
12.2015 - 12.2016
Behavioral Health Assistant
CODAC Health, Recovery & Wellness
12.2014 - 12.2015
Residential Support Specialist
CODAC Health, Recovery & Wellness
11.2012 - 12.2014
Certificate - Medical Billing And Coding
Tucson College
Bachelor of Science - Criminal Justice Admin
University of Phoenix
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