Yvonne Gordon
Washington,DC
Overview
10
10
years of professional experience
Summary
Security professional with 8+ years of experience in patrol operations, access control, and emergency response. Skilled in CCTV monitoring, detailed report writing, and incident documentation. Known for maintaining safe, orderly environments, supporting clients and visitors, and responding quickly to suspicious activity or high-pressure situations.
Work History
Security Officer
Admiral Security Services, Inc.
Bethesda, MD
11.2016 - Current
- Monitored CCTV systems and reported suspicious behavior promptly.
- Controlled visitor access and verified credentials at entry points.
- Completed detailed incident reports and shift logs with accuracy.
- Patrolled assigned areas to deter unauthorized activity and maintain site security.
- Responded to alarms, disturbances, and emergency situations following protocol.
- Inspected doors, windows, and equipment to identify security vulnerabilities.
- Communicated with clients, visitors, and law enforcement during security events.
- Enforced site rules and supported safe, orderly operations across facilities.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety a top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
Assistant Manager
CVS Pharmacy
Washington DC
09.2019 - 12.2023
- Supervised daily store operations, ensuring compliance with company policies and customer service standards.
- Coordinated staff schedules, task priorities, and floor coverage to maintain efficient front-end performance.
- Trained associates on POS transactions, merchandising procedures, and cash-handling expectations.
- Monitored inventory levels, completed stock replenishment, and supported accurate merchandise presentation.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Associate of Science - Medical Technology
Sanford–Brown
McLean, VA06-2012
Skills
- Security guard license
- General security
- Emergency response training
- Access control
- Risk assessment
- Incident reporting
- Report writing
- Attention to detail
Timeline
Assistant Manager
CVS Pharmacy
09.2019 - 12.2023
Security Officer
Admiral Security Services, Inc.
11.2016 - Current
Associate of Science - Medical Technology
Sanford–Brown