Yvonne Gordon
Washington,DC
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
7
7
years of professional experience
Work History
Walgreens
Walgreens Boots Alliance
12.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Security Officer
Admiral Security Services, Inc.
11.2016 - Current
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
CVS
CVS Pharmacy
09.2019 - 12.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Associate of Applied Science - Medical Assisting
Sanford Brown College
Vienna Virginia08.2012
Skills
- Customer Relations
- Organizational Skills
- Public Speaking
- Interpersonal Communication
Timeline
Walgreens
Walgreens Boots Alliance
12.2023 - Current
CVS
CVS Pharmacy
09.2019 - 12.2023
Security Officer
Admiral Security Services, Inc.
11.2016 - Current
Associate of Applied Science - Medical Assisting
Sanford Brown College
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