YVONNE GUERRERO
Dallas,TX
Summary
A highly successful business leader who is adept at overseeing fast-paced fulfillment operations and continuously enhancing efficiency. Possesses excellent problem-solving abilities to tackle crucial challenges in warehouse operations, along with proficient management skills for effective team leadership and strategic inventory planning. Demonstrates a consistent history of success, with a strong emphasis on prioritizing safety and delivering outstanding outcomes.
Overview
18
18
years of professional experience
1
1
Certification
Work History
WAREHOUSE OPERATIONS MANAGER
STITCH FIX
01.2016 - Current
- Oversee and manage all aspects of operations, projects, and activities within a 750,000 SF warehouse/distribution center spanning two departments and supporting six sub-areas
- Direct staffing, labor management, logistics, payroll, budgeting, safety, shipping, strategic planning, and compliance for a diverse team of up to 150 members, including three process leads and 30 direct hourly associates/temporary staff
- Foster a culture of professional accountability, open communication, and goal attainment
- Aligned team mindset with the company's vision, promoting positive change
- Establish a robust foundation of standardized processes, policies, and SOPs to support business growth and scalability, while ensuring the highest standard of quality control and prioritizing safety
- Contribute to a significant 75% reduction in injuries, surpassing industry benchmarks
- Improved departmental morale, efficiency, and implemented process enhancements, further driving operational excellence and exceeding organizational goals
- Developed and optimized plans, procedures, workflows, and priorities to align with business needs
- Conducted analysis and established benchmarks
- Picking: Drove positive changes, improving team morale and attitude for a remarkable 22% efficiency increase
- Non-Apparel: Swiftly identified and addressed inefficiencies, saving 8 hours per shift and achieving 7% greater efficiency
- Quality Control: Revitalized culture, achieved 100% goal attainment for UPH within 3 months through relationship-building and coaching
- Shipping: Led transformative mindset shift, boosting morale, efficiency, and quality
- Achieved 35% UPH increase while maintaining on-time shipping
- Receiving: Optimized processes, streamlined RTV handling, and ensured 24-hour inventory availability
- Prioritized efficiency for timely order fulfillment.
RECEIVING MANAGER
ANTHROPOLOGIE
04.2013 - 01.2016
- Managed inventory, store operations, and shipment completion, maintaining error-free stockrooms and addressing shipment discrepancies
- Led inventory counts for home and apparel items in a high-volume store, resulting in improved shrinkage from 1% to less than 0.03% within the first year
- Elevated the store to a top-performing status within the network, handling over $11 million and 100,000 items monthly
- Demonstrated exceptional leadership as a key holder, overseeing store opening and closing operations
- Ensured timely and efficient receipt and completion of shipments
- Maintained impeccable stockrooms for home and apparel, achieving zero quality errors
- Proactively communicated with corporate regarding shipment discrepancies and collaborated on solutions
- Upheld rigorous loss prevention procedures and instilled a culture of compliance
- Mentored, trained, and developed store team members to excel in all aspects of the business.
RECEIVING LEAD
ANTHROPOLOGIE
03.2008 - 04.2013
- Ensured timely receipt and completion of shipments, promptly notifying corporate about any discrepancies
- Maintained home and apparel stockrooms in accordance with company standards
- Facilitated efficient transfer of items between the store and other locations
- Managed store operations, including opening registers, implementing loss prevention procedures, and overseeing overall store processes.
RECEIVING MANAGER
BURLINGTON COAT FACTORY
10.2005 - 02.2008
- Accurately processed contracts with precision
- Proficient in processing incoming and outgoing freight while adhering to company standards
- Efficiently managed productivity through effective time management and steady pace
- Consistently completed corporate reports with accuracy and effectiveness.
Education
High School Diploma -
Bakersfield High School
Bakersfield, CA07.2001
Skills
- Leadership and Supervision
- Meticulous Attention to Detail
- Exceptional Multitasking and Prioritization
- Continuous Process Improvement
- Problem Identification / Mitigation / Solving
- Six Sigma Lean Yellow Belt
- Collaborative Interpersonal Skills
- Strong Analytical Skills
Certification
Lean Six Sigma · Lean Projects
Operational Excellence
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
WAREHOUSE OPERATIONS MANAGER
STITCH FIX
01.2016 - Current
RECEIVING MANAGER
ANTHROPOLOGIE
04.2013 - 01.2016
RECEIVING LEAD
ANTHROPOLOGIE
03.2008 - 04.2013
RECEIVING MANAGER
BURLINGTON COAT FACTORY
10.2005 - 02.2008
High School Diploma -
Bakersfield High School
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