Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
AccountManager

Yvonne Henderson

Las Vegas,Nevada

Summary

To secure a position that will allow me to utilize my skills and previous experiences to not only meet but exceed your company's expectations.

Overview

26
26
years of professional experience

Work History

Store Manager

self storage
06.2024 - Current
  • Established and exceeded organizational performance and personal performance goals while creating a positive work environment
  • Managed day to day functions such as P&L, inventory, storage reports, and maintenance of truck and trailers
  • Created and maintained a positive customer experience
  • Effectively coached and trained new and current associates resulting in the development of a profitable center
  • Executed marketing functions such as display of rental equipment and point of sales
  • Participated in community and building a positive image for the company while serving the community.

Assistant Manager

Silver by Desire
06.2024 - 06.2024
  • Responsible to organize and assist the store manager and oversee the daily operations of the store
  • This includes but is not limited to staffing, payroll, marketing, vendor and product set-up; monthly profit analysts based on last years sales
  • Responsible to ensure all products are inventoried and ordered in a timely manner.

Key Holder

Just for Kids
- 06.2024
  • Responsible for providing quick, friendly customer service by answering customer's questions, providing assistance in selection, demonstration, and purchase of product including special orders
  • Kept shelves fully stocked and fronted according to plan-ogram and correctly priced
  • Responsible to open and close the store weekly, and ensure all deposits are banked in a timely manner.

Key Holder

Honolulu Cookie Company
05.2024 - 04.2024
  • Responsible for providing quick, friendly customer service by answering customer's questions, providing assistance in selection, demonstration, and purchase of product including special orders
  • Kept shelves fully stocked and fronted according to plan-ogram and correctly priced
  • Responsible to open and close the store weekly, and ensure all deposits are banked in a timely manner.

Sales Associate

Olga's Boutique
01.1999 - 08.2000
  • Responsible to sell high end merchandise while creating the best shopping experience for all of the customers
  • Responsible to visually merchandise the store to ensure the store and the product looked good at all times.

Education

Hotel Operations -

Community College of Southern Nevada

Hotel Operations (High school credits) -

ATTC

General High School Diploma -

Horizon High School

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Customer Service Management
  • Store operations
  • Store Opening and Closing
  • Team Leadership
  • Friendly and Positive
  • Outstanding communication skills
  • Team leadership and coaching
  • Inventory Management
  • Store Merchandising
  • Cash Management
  • Shift Scheduling
  • Retail Inventory Management
  • Employee Training
  • Inventory Control
  • POS Systems
  • Goals and performance
  • Team Building and Leadership
  • Team motivation
  • Operations Management
  • Leadership Development
  • Supply Ordering
  • Policies and Procedures
  • Store displays
  • Staff Supervision
  • Staff Management
  • Sales expertise
  • Employee Scheduling
  • Accurate Cash Handling
  • Documentation And Reporting
  • Relationship building and management
  • Strategic thinker
  • Operations
  • Order Management
  • Team Development
  • Retail Sales Techniques
  • Sales Strategies
  • Sales professional
  • Customer Response
  • Accurate money handling
  • Bank deposit procedures
  • Bank and Safe Deposits
  • Inventory Oversight
  • Operational Efficiency
  • Retail Merchandise Quality Standards
  • Performance Reviews
  • Sales Analysis
  • Sales Coaching
  • Maximizing profitability
  • Pricing Strategies
  • Flexible Schedule
  • Leading Staff Meetings
  • Sales Promotions
  • Merchandise planning
  • Delegating Work
  • Advertising and marketing
  • Project Management
  • Operations Oversight
  • Hourly shift management
  • Systems and software expertise
  • Schedule Management
  • Staff training/development

Accomplishments

Good lots of awards for good customers service and sales

Timeline

Store Manager

self storage
06.2024 - Current

Assistant Manager

Silver by Desire
06.2024 - 06.2024

Key Holder

Honolulu Cookie Company
05.2024 - 04.2024

Sales Associate

Olga's Boutique
01.1999 - 08.2000

Key Holder

Just for Kids
- 06.2024

Hotel Operations -

Community College of Southern Nevada

Hotel Operations (High school credits) -

ATTC

General High School Diploma -

Horizon High School

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Yvonne Henderson