Yvonne Houston

Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.

• Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
• Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
• Organized files for court proceedings.
• Prepared and delivered deposits to appropriate bank.

• Collected rent and security deposits to provide timely payments to property owners.
• Assisted clients with understanding complex lease agreements, answering questions and clarifying concerns.
• Handled maintenance and repair requests to keep properties in good condition and maintain renter satisfaction.
• Managed move-in/move-out processes
• efficiently, ensuring smooth transitions for both tenants and property owners.
• Kept meticulous records of all transactions, providing transparent communication between all parties involved in the rental process.
• Prepared and made all deposits.

• Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
• Validated results and performed quality assurance to assess accuracy of data.
• Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
• Queried databases for information needed for report processing.
• Read all new laws that passed that would have penalties and add to data base;