Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yvonne Jordan

Bloomington,IN

Summary

With a proven track record at Catalent Pharma Solutions, I excel in driving operational excellence and fostering team growth. Leveraging skills in process improvement and staff management, I've spearheaded initiatives that significantly enhanced productivity and employee engagement. My strategic planning and complex problem-solving abilities ensure sustainable success and continuous improvement.

Overview

6
6
years of professional experience

Work History

Supervisor Form/Fill

Catalent Pharma Solutions
01.2024 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Achieved results by working with staff to meet established targets.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Supervisor Inspection/ Packaging

Catalent Pharma Solutions
11.2021 - 01.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Maintained database systems to track and analyze operational data.

Lead Inspection/Packaging

Catalent Pharma Solutions
11.2020 - 11.2021
  • Implemented standardized work procedures, ensuring consistency in operations while maximizing efficiency.
  • Managed the development and implementation of standard work documents, ensuring consistency in operations while maximizing efficiency.
  • Analyzed existing processes to identify opportunities for optimization, recommending changes that led to significant cost savings and improved performance.
  • Trained staff on Lean methodologies, empowering employees to identify and address inefficiencies proactively.
  • Led cross-functional teams in continuous improvement projects, resulting in enhanced productivity and reduced costs.
  • Spearheaded employee engagement initiatives focused on building a Lean culture, driving ownership of continuous improvement efforts throughout the organization.
  • Conducted regular gemba walks to observe operations firsthand, identifying areas where improvements could be made immediately or over time.
  • Championed a culture of continuous improvement by fostering employee engagement and promoting best practices consistently.
  • Identified root causes of recurring issues through rigorous problem-solving techniques, developing long-term solutions to prevent recurrence.
  • Coached employees on problem-solving tools such as A3 reports, 5 Whys analysis, and fishbone diagrams for effective issue resolution within their respective areas of responsibility.
  • Responded to business unit managers' requests to improve productivity and increase process competence.

Operator 1 Inspection/Packaging

Catalent Pharma Solutions
03.2020 - 11.2020
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Performed inspections and routine maintenance on equipment.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Performed quality checks to identify finish discrepancies.
  • Reduced equipment downtime by troubleshooting issues and performing timely repairs.
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
  • Conducted inspection of in-process or finished product.
  • Assisted with equipment startups and machine installation tasks.
  • Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
  • Performed quality assurance tasks to promote accuracy and minimize mistakes.
  • Accurately documented all operational data, ensuring up-to-date records for review and analysis.
  • Coordinated with other departments to address production-related issues, fostering effective communication across teams.
  • Kept accurate records of defective units or products.
  • Optimized production workflows by analyzing processes, identifying inefficiencies, and implementing corrective actions.
  • Fed raw materials into machines.
  • Supported management in achieving strategic objectives related to productivity, cost control, quality assurance, compliance with regulatory requirements.

Product Builder Operator 1

Boston Scientific
11.2018 - 09.2019
  • Increased overall productivity by proactively addressing potential obstacles and implementing solutions as needed.
  • Contributed to a positive work environment through effective communication, teamwork, and proactive problemsolving.
  • Collaborated with cross-functional teams to develop innovative product designs, resulting in a more competitive market position.
  • Trained new team members on assembly techniques, ensuring consistency in product quality and adherence to company standards.
  • Reduced production time and costs by identifying bottlenecks and implementing process improvements.
  • Maintained an organized workspace at all times, allowing for efficient access to tools and materials necessary for successful product assembly.
  • Worked closely with supply chain partners to ensure timely delivery of raw materials needed for uninterrupted production.
  • Conducted regular equipment maintenance checks, minimizing downtime due to machine malfunctions.
  • Utilized lean manufacturing principles to eliminate waste in the production process, resulting in cost savings for the organization.
  • Ensured compliance with safety regulations by adhering to established protocols and wearing protective gear as required.
  • Assembled as many as Number Products each day.
  • Worked efficiently to minimize material and time waste.

Education

GED -

North High School
Bloomington, IN

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Complex Problem-Solving
  • Strategic Planning
  • Inventory Control
  • Staff Development
  • Staff Discipline
  • Processes and procedures
  • Operations Management
  • Process Improvement
  • Schedule development
  • Inventory Oversight
  • Software experience
  • Project Planning
  • Project restructuring

Timeline

Supervisor Form/Fill

Catalent Pharma Solutions
01.2024 - Current

Supervisor Inspection/ Packaging

Catalent Pharma Solutions
11.2021 - 01.2024

Lead Inspection/Packaging

Catalent Pharma Solutions
11.2020 - 11.2021

Operator 1 Inspection/Packaging

Catalent Pharma Solutions
03.2020 - 11.2020

Product Builder Operator 1

Boston Scientific
11.2018 - 09.2019

GED -

North High School

Similar Profiles

CREATE PROFILE
Yvonne Jordan