Yvonne Kolbe
Tampa,FL
Summary
Collision Center and Accounts Receivable Clerk who leverages strong organizational, technical and interpersonal skills.
Overview
14
14
years of professional experience
Work History
Auto Damage Appraiser
Jerry Ulm Chrysler Dodge Jeep Ram
Tampa, FL
12.2017 - Current
Evaluate and check for necessity and cost of repairs to the automobile.Utilize customer response, visual inspection, road tests and mechanical testing devices to determine automobile repair need.Estimate and list repair and labor costs in a comprehensible order.Effect minor repairs such as hinge lubrication, battery cable replacement and brake adjustments to the automobile.Assess extent of auto body damage through inspections.Estimate and furnish repair and labor costs and calculate overall customer payment.Collect insurance estimates after reviewing extent of auto damage and resolve replacement and repair requirements.Draft work order consisting of required repair services after approvals and enter the order into work management system.Establish good customer relations by providing estimates and timelines and obtaining relevant customer information and handling customer queries effectively.Record and maintain repair details in auto body shop records.Upgrade job information through manufacturer publications and educational opportunities.Accept ownership to achieve challenging requests proactively and explore means to create job value thereby enhancing auto body shop reputation.Prepare damage reports and obtain relevant signatures and authorizations.Review vehicle and final bills as a part of the intrinsic quality check process.Communicate and drive home the message to customers of being the only and best choice.
Accounts Payable Clerk
Extreme Motor Cars of Tampa, Inc
Tampa, FL
06.2017 - 11.2017
- Posted receipts to appropriate general ledger accounts.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Reconciled discrepancies between accounts receivable general ledger account and accounts receivable trial balance account.
- Researched and resolved accounts payable discrepancies.
- Balanced monthly general ledger accounts to accurately record cost and month end accruals.
- Coded and entered at least 45 invoices each day into the in-house accounting software.
- Created daily and weekly cash reports for accounting management.
- Reconciled vendor statements and handled payment complaints or discrepancies.
- Reviewed all expense reports for accuracy and proper expense disclosure.
- Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions.
- Filed and addressed employee complaints in accordance with company policies and government regulations.
Auto Damage Appraiser
Charleston Collision
North Charleston, SC
09.2011 - 03.2017
- Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
- Compared data from surveillance footage to data on medical reports.
- Evaluated all evidence with the ultimate goal of creating positive outcomes for client’s claims.
- Successfully eliminated claimant, premium and provider fraud.
- Prepared prosecution packages and restitution proposals.
- Synthesized data into comprehensive quarterly written reports for management.
- Followed up on potentially fraudulent claims initiated by claims representatives.
- Directed and coordinated various investigations conducted by field investigation team.
- Drafted investigative reports covering all phases of the investigation in each case.
- Trained new staff members in the detection of external and internal fraud.
- Established productive working relationships with public officials and law enforcement officers.
Education
High School Diploma - undefined
Summerville High School
Summerville, SC1997
Skills
- Expertise in invoice and payment transactions
- Accounts payable specialist
- Account reconciliation
- Exceptional organization
- Customer relations
- Accounting procedures consultant
- Analytical reasoning
- Superior attention to detail
- Expert in QuickBooks Pro
- Bookkeeping
- Ethical approach
- Financial reporting
- Federal/State tax preparation
Timeline
Auto Damage Appraiser
Jerry Ulm Chrysler Dodge Jeep Ram
12.2017 - Current
Accounts Payable Clerk
Extreme Motor Cars of Tampa, Inc
06.2017 - 11.2017
Auto Damage Appraiser
Charleston Collision
09.2011 - 03.2017
High School Diploma - undefined
Summerville High School
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