YVONNE LEE
Oakland,Ca
Summary
Patient-oriented Pharmacy Technician licensed in California who is also PTCB certified since 2002. Great at multi-tasking and problem solving. Results driven and motivated by patient care. Hard-working, dedicated and demonstrates versatility in the ability to adapt to an increasingly complex healthcare industry.
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Overview
23
23
years of professional experience
Work History
Pharmacy Technician/PSR
Soleo Health
09.2022 - Current
- Manage patient refills and deliveries via CPR+
- Monitor progress and document any patient health status changes, keeping healthcare team updated
- Calculate dosage, fill prescriptions and prepare prescription labels with absolute accuracy
- Successfully work with all team members to maximize productivity and process fluidity
- Able to prioritize and maintain focus while multi-tasking in very dynamic, challenging and unpredictable environments
- Track and manage laboratory results as directed
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
Pharmacy Technician/PSR
Option Care
02.2021 - 09.2022
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
Pharmacy Technician/PSR
Soleo Health
04.2018 - 02.2021
- Manage patient refills and deliveries via CPR+
- Monitor progress and document any patient health status changes, keeping healthcare team updated
- Calculate dosage, fill prescriptions and prepare prescription labels with absolute accuracy
- Successfully work with all team members to maximize productivity and process fluidity
- Able to prioritize and maintain focus while multi-tasking in very dynamic, challenging and unpredictable environments
- Track and manage laboratory results as directed
Clinical Support Specialist
CVS Specialty Infusion Services
04.2005 - 04.2018
- Managed patient refills/deliveries via Outlook calendar based on lab results/delivery method/patient location/compounding room productivity
- Troubleshoot and problem solved unexpected situations including missing deliveries, inventory shortages, nursing visit issues, patient concerns and complaints
- Worked with and assisted multiple team members with efficiency
- Able to multi-task under stressful and demanding situations
Pharmacy Technician
Rite Aid Pharmacy
08.2002 - 03.2005
- Received written prescriptions and/or refill requests and verified that information was complete and accurate
- Answered and triaged patient and MD office calls
- Prepared and submitted medical insurance claim forms and records
- Received incoming supplies, verified quantities against invoices, checked for outdated medications in inventory and managed stock needs and shortages
- Faxed and phoned MD offices for refill requests
- Successfully worked with a small team to increase prescription count from under 2oo to over 325 scripts a day
- Reconstituted and compounded non-sterile medications
Education
Pharmacy Technician Certification: Pharmacy -
San Francisco Community College
San Francisco, Ca2002
Skills
- Customer Service
- Critical Thinking
- IV Compounding
- Sterile Technique
- Time Management
- Dosage Calculations
- Complex Problem Solving Skills
- Judgement and Decision Making
- Leadership Skills
- Motivated self-starter
- Active listening
- Multi-tasking
- Workflow optimization
Career Goal
To work in a positive and challening environment that fosters patient care and promotes individual growth.
Languages
Chinese (Cantonese)
Native or Bilingual
Timeline
Pharmacy Technician/PSR
Soleo Health
09.2022 - Current
Pharmacy Technician/PSR
Option Care
02.2021 - 09.2022
Pharmacy Technician/PSR
Soleo Health
04.2018 - 02.2021
Clinical Support Specialist
CVS Specialty Infusion Services
04.2005 - 04.2018
Pharmacy Technician
Rite Aid Pharmacy
08.2002 - 03.2005
Pharmacy Technician Certification: Pharmacy -
San Francisco Community College
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