Yvonne-Lucille Santana
Lakewood,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Account Manager
Prestige Native Designs LLC
Lakewood, CO
03.2021 - 12.2023
- Negotiated contracts with clients to maximize profitability.
- Identify new business opportunities and potential clients in the renovation market
- Provided personalized customer service and support to key accounts, ensuring their satisfaction
- Drafted proposals outlining services, costs, and benefits for prospective customers.
- Ensured compliance with industry regulations when dealing with clients.
MAE Tech II
Hexagon Digital Wave
Centennial, CO
08.2022 - 08.2023
- Perform critical MAE inspections of test articles, set up and break down of testing equipment. Capture, record, and analyze data
- Collaborate with engineering team to identify opportunities for process improvement and to implement them to increase efficiency, and effectiveness of MAE inspection
- Communicate internally any field issues, and any areas for improvement regarding the testing process.
Lead/ Supervisor Training
Prospect Life Sciences
Westminster, CO
01.2020 - 03.2021
- Collaborated with other departments to develop innovative solutions for complex problems.
- Maintained clean and well-organized production, and clean-room areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
- Monitored workflow to improve employee time management and increase productivity
- Supported preparation and maintenance of quality process specifications, quality control test specifications, and raw material specifications
- Designed ans implemented a comprehensive training program for new hires and existing employees
Electromechanical Technician
Alcohol Monitoring Systems Inc.
Littleton, CO
06.2016 - 12.2019
- Maintained clean and well-organized production, and cleanroom areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
- Monitored workflow to improve employee time management and increase productivity
- Supported preparation and maintenance of quality process specifications, quality control test specifications, raw material specifications
- Designed and implemented a comprehensive training program for new hires, and existing employees.
Medical Cleanroom Technician
Baxter
Centennial, CO
04.2015 - 05.2016
- Collaborated with various team members to achieve target results and dates
- Set up and operate various production machinery
- Minimized wasted resources by diligently monitoring inventory levels and notifying appropriate personnel when supplies were running low or equipment required maintenance or replacement
- Maintain high levels of cleanliness and sanitation in the cleanroom environment to ensure the safety and quality of the medical products being produced
- Conduct quality control inspections at various stages of the assembly process to ensure adherence to specifications and identify and defects or issues.
Education
Associate: Aesthetician -
Heritage College - Denver
Skills
- Client Relationship Management
- Data Analytics
- Quality Assurance
- Data Entry
- Organizational Skills
- Problem-Solving
- Training & Development
- Standard Operating Procedures
- Engineering Support
- Attention to Detail
References
References available upon request.
Timeline
MAE Tech II
Hexagon Digital Wave
08.2022 - 08.2023
Account Manager
Prestige Native Designs LLC
03.2021 - 12.2023
Lead/ Supervisor Training
Prospect Life Sciences
01.2020 - 03.2021
Electromechanical Technician
Alcohol Monitoring Systems Inc.
06.2016 - 12.2019
Medical Cleanroom Technician
Baxter
04.2015 - 05.2016
Associate: Aesthetician -
Heritage College - Denver
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