Summary
Overview
Work History
Education
Skills
Timeline
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Yvonne Mendez

Indio,CA

Summary

Driven professional with extensive experience in patient care and administrative support. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Back Office Technician

Acuity Eye Group
04.2022 - Current
  • Collect and document patient's chief compliant
  • Administer visual acuity assessments
  • Perform intraocular pressure tests
  • Prepare and administer medication
  • Assist Retina specialist during exams

Office Lead

Acuity Optical
01.2021 - 04.2022
  • Performed monthly financial reporting and recorded payments to keep accounting system updated.
  • Performed optical measurements
  • Meet or exceed financial sales goal
  • Assist in telehealth exams

Optical Assistant

Elegant Eye Optometry
09.2016 - 01.2021
  • Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
  • Assisted with dilating patients or using eye medications when directed by optometrist.
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.

Education

Administrative Medical Assistant

Milan Institute - Palm Desert
Palm Desert, CA

High School Diploma -

Horizon High School

Skills

  • Administrative Support
  • Data Entry
  • Schedule Management
  • Customer service
  • Patient Care
  • Problem solving

Timeline

Back Office Technician

Acuity Eye Group
04.2022 - Current

Office Lead

Acuity Optical
01.2021 - 04.2022

Optical Assistant

Elegant Eye Optometry
09.2016 - 01.2021

Administrative Medical Assistant

Milan Institute - Palm Desert

High School Diploma -

Horizon High School

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Yvonne Mendez