Yvonne Montero
Buena Park
Summary
Experienced professional with a background in order picking, customer service, and Data Entry. Bringing strong skills in time management, problem-solving, and client relations to ensure efficient and accurate operations. Adept at handling high-pressure environments while maintaining organization and attention to detail.
Overview
8
8
years of professional experience
Work History
Picker Packer
CornerStone Staffing
Fort Worth
11.2024 - 04.2025
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Facilitated seamless order fulfillment with proper preparation of shipping documents, including invoices, packing slips, and waybills.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
- Expedited warehouse operations during peak periods by staying flexible with work hours and assisting colleagues in completing high-priority tasks.
Customer Service Representative
American Casual
Anaheim
11.2021 - 09.2024
- Greeted all customers and provide them with prompt, courteous service and assistance.
- Maintained a clean, neat, organized and safe work environment.
- Processed cash and credit transactions with speed and efficiency.
- Delivered excellent service to customers in order to encourage repeat business.
- Responsible for processing various specialized orders.
- Identify potential prospects and communicate to sales team.
Data Entry/Shipping Clerk
Motorhelmets Motocycle Store/Warehouse
Fullerton
01.2017 - 04.2019
- Accurate picking/packing of product according to system assigned tasks using pc.
- Property print and affix labels to outbound products.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Maintained and updated the company databases on a timely basis.
- Reduced turnaround time for projects by consistently meeting or exceeding deadlines while maintaining high-quality work output.
- Maintained a well-organized inventory system for streamlined product retrieval and shipment preparation.
- Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of shipments outgoing and incoming.
Education
NOCE
Anaheim04.2021
Skills
- Order picking
- Time management
- Labeling and tagging
- Calm under pressure
- Ability to multitask
- Microsoft office suits
- Customer service
- Customer relations
- Problem-solving
- Call center operations
- Client relations
- Payment processing
- Order fulfillment
References
References available upon request
Languages
Spanish, Bilingual
Timeline
Picker Packer
CornerStone Staffing
11.2024 - 04.2025
Customer Service Representative
American Casual
11.2021 - 09.2024
Data Entry/Shipping Clerk
Motorhelmets Motocycle Store/Warehouse
01.2017 - 04.2019
NOCE