YVONNE NGONG
Georgetown,TX
Summary
Adept Pharmacist with a proven track record at CVS Healthcare, where I enhanced community health by increasing immunization rates and mentored a team towards excellence in patient care. Skilled in medication dispensing and fostering strong customer relationships, my expertise and communication skills have consistently improved pharmacy operations and patient satisfaction.
Overview
4
4
years of professional experience
Work History
Pharmacist
CVS Healthcare
12.2020 - Current
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Increased immunization rates in the community by administering vaccinations during flu season.
- Collaborated with insurance providers to resolve billing discrepancies, ensuring timely reimbursement for pharmacy services.
- Counseled patients regarding proper intake of medications.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Effectively prioritized tasks and organized workflow to increase efficiency.
Education
Doctor of Pharmacy - Pharmacy
UNIVERISITY OF CHARLESTON SCHOOL OF PHARMACY
Charleston, WV05-2020
Skills
- Customer service and communication skills
- Prescription verification
- Drug inventory management
- Medication dispensing
- Patient counseling
- Drug utilization review
- Medication expertise
- Immunization administration
Timeline
Pharmacist
CVS Healthcare
12.2020 - Current
Doctor of Pharmacy - Pharmacy
UNIVERISITY OF CHARLESTON SCHOOL OF PHARMACY
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