Summary
Overview
Work History
Education
Skills
Timeline
Generic
Yvonne Ogbueze

Yvonne Ogbueze

Charlotte,NC

Summary

Experienced Senior Associate specialized in PEO client reporting, possessing a strong track record of delivering exceptional results. Skilled in generating accurate and insightful reports, analyzing complex data, and providing valuable insights to enhance decision-making processes. Proven ability to collaborate effectively with cross-functional teams and deliver high-quality work within tight deadlines. Adept at utilizing advanced reporting tools and software to optimize operational efficiency. Committed to delivering exceptional client service and driving organizational success.

Overview

23
23
years of professional experience

Work History

Sr. Associate PEO Client Reporting Analyst

An Oasis Company
Charlotte, NC
03.2020 - Current
  • Review PTO policies for system compatibility
  • Set-up new plans for all new clients
  • Set-up new plans or changes to existing plans for current clients
  • Investigate and trouble-shoot ongoing issues causing client frustration or concern
  • Assist HR Generalists when policies are written or modified
  • Provide one-on-one PTO support for PRS

Facility Administrator

AO Printing
Charlotte, NC
03.2015 - 06.2019

Managed facility operations, graphic designing, Scheduling, quality, safety and

on-time delivery of printed products, Operating printing press as needed, Order

supplies, Work with outside vendors as needed

Accounts Payable Representative

Armstrong Transport Group
Charlotte, NC
11.2017 - 03.2019
  • Answered incoming phone calls from carriers, agents and factoring company representatives Payed carriers by uploading paperwork for processing
  • Handled incoming and outgoing mail deliveries to various accounting departments Reconciled monthly statements

Data Entry Home Agent

ACD Direct Inc
Farmington, UT
09.2013 - 07.2016
  • Answered incoming calls in relation to donations and fundraising objectives
  • Verified information and accurately entered information into a secure scripted web-based application

Lower Elementary Teacher

Ada Jenkins Families and Careers
Davidson, NC
08.2014 - 05.2016
  • Provided academic support, personal development and access to enrichment opportunities for elementary school students ranging from 1st-3rdgrade
  • Worked to encourage parent engagement in the after-school tutoring and scholastic enrichment program, along with communicating frequently with teachers
  • Created individual student goals and worked to cultivate academic skills in both reading and math
  • Worked with students in small groups on various guided reading lessons

Real Estate/Loan Processor Assistant

05.2000 - 06.2009
  • Maintained and managed the Broker’s client database, including data entry, reporting and query management
  • Verified all documentation for accuracy, completeness, and compliance with existing underwriting guidelines
  • Performed administrative duties such as personal bookkeeping, appointment scheduling, correspondence, etc.

Sales Associate

Body and Soul
Winston-Salem, NC
08.2006 - 07.2008
  • Marketed an all-natural skin care line
  • Maintained merchandise inventory using Quick Books
  • Sold women's jewelry, handbags, scarves and accessories

Administrative Assistant

Health Careers, Source
Winston-Salem, Jamestown, NC
09.2005 - 05.2006
  • Performed advanced Executive Administrative cross-functional assignments
  • Performed a variety of clerical duties and other duties pertinent to the establishment Determined the nature and purpose of each caller’s visit to further direct them Ogbueze Realty/Upstate Mortgage

Education

Master of Science - Psychology

University of Phoenix
01.2012

Bachelor of Arts - Sociology

Winston-Salem State University
01.2009

Skills

  • Excellent communication skills
  • Flexible
  • Organized
  • Diligent
  • Service-focused
  • Data Integrity
  • People Skills
  • Flexible Schedule
  • Good Work Ethic
  • Planning & Organizing
  • Problem Resolution
  • Data Management
  • Microsoft Office
  • Proficient in Google Docs
  • Active Listening
  • Organizational Skills
  • Computer Skills
  • Friendly, Positive Attitude
  • Reliable & Trustworthy
  • Data Maintenance Processes
  • Dependable and Reliable
  • Customer Relationship Management (CRM)
  • Data Collection

Timeline

Sr. Associate PEO Client Reporting Analyst

An Oasis Company
03.2020 - Current

Accounts Payable Representative

Armstrong Transport Group
11.2017 - 03.2019

Facility Administrator

AO Printing
03.2015 - 06.2019

Lower Elementary Teacher

Ada Jenkins Families and Careers
08.2014 - 05.2016

Data Entry Home Agent

ACD Direct Inc
09.2013 - 07.2016

Sales Associate

Body and Soul
08.2006 - 07.2008

Administrative Assistant

Health Careers, Source
09.2005 - 05.2006

Real Estate/Loan Processor Assistant

05.2000 - 06.2009

Master of Science - Psychology

University of Phoenix

Bachelor of Arts - Sociology

Winston-Salem State University
Yvonne Ogbueze