Yvonne Trejo
San Antonio,TX
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
8
8
years of professional experience
Work History
RN Triage Nurse Weekend
Blue Skies Of Texas
07.2022 - Current
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Managed care from admission to discharge.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Monitored patient reactions to drugs and carefully documented findings.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
- Audited charts and reviewed clinical documents to verify accuracy.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
- Orchestrated quality-driven, cost-effective care in high-volume trauma setting.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
RN Prior Authorization Nurse
Centene, Superior Health Services
09.2018 - Current
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Organized and managed care of patients undergoing various therapies and procedures.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Audited charts and reviewed clinical documents to verify accuracy.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
RN
Guardian Angels HHA
09.2016 - 09.2018
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Managed care from admission to discharge.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Monitored patient reactions to drugs and carefully documented findings.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Audited charts and reviewed clinical documents to verify accuracy.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
RN Case Manager
Alamo Hospice
06.2016 - 09.2018
- Educated patients and caregivers on healthcare protocols and processes.
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Collaborated with healthcare leaders and physicians to support and offer resources in performance of duties to maintain high-quality and efficient patient care.
- Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
- Analyzed patient responses to medications, therapies and variances in plans of care.
- Implemented aspects of patient care under physician orders and sought clarification when needed to promote safety, quality and cost-efficient care.
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
- Observed, monitored and reported changes in patient condition to supervising RN or physician in accordance with policies and procedures of medical facility.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
RN
North Central Baptist Hospital
08.2015 - 06.2016
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Managed care from admission to discharge.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Administered basic patient care and treatments by dressing wounds, treating bedsores, giving enemas and performing catheterizations.
- Maintained accurate records of residents' healthcare treatments and responses.
- Administered medication such as insulin and monitored patients' responses to detect problems.
- Collected and documented vital signs to maintain current records of patients' conditions.
- Examined and treated patients' injuries and pressure wounds to promote healing.
- Established compassionate environment by providing psychological, emotional and spiritual support to patients and families.
- Monitored patient reactions to drugs and carefully documented findings.
- Managed medication cart and dispensed pills, oral therapies and intramuscular injections to patients on SICU and Post partum floor.
- Supported patients in completing activities of daily living such as dressing, grooming and shower assistance.
Education
Associate of Science - Nursing
Galen College of Nursing
San Antonio, TX12.2011
High School Diploma -
East Central High School
San Antonio, TX06.1992
Skills
- Infection Control
- Critical Thinking
- Cultural Competence
- Case Management
- Basic Life Support
- Compassion and Empathy
- Geriatric Care
- Teamwork and Collaboration
- Adaptability and Flexibility
- Nursing Informatics
- Attention to Detail
- Quality Improvement
- Clinical Judgment
- Advanced Cardiac Life Support
- Discharge Planning
- Electronic Health Records
- Medication Administration
- Conflict Resolution
- Patient Assessment
- Health Promotion
- Pain Management
- Time Management
- Patient Education
- Research Utilization
- Data Collection
- Nursing Staff Leadership
- Health Screening
- Precepting
- Diabetes Management
- Wound Care
- Mobility Assistance
- Patient Management
- Lab Result Interpretation
- Unit Administration
- Chronic Disease Management
- Vaccine Administration
- Critical Care
- Emergency Response
- ADL Assistance
- Chart Updating
- Chest Pain Management
- Long-Term Care
- Licensed RN
- Medical Evaluation
- Strong Clinical Judgment
- Oxygen Saturation Standards
- Physical Assessments
- Health and Wellness Expertise
- Postpartum Care
- Patient Education and Counseling
- Infection Control Measures
- Patient Counseling
- Emotional Awareness
- IV Setup
- Managing Deadlines
- HIPAA Education
- Diabetes and Nutrition Education
- Palliative Care Awareness
- Family Advocacy
- Medication and IV Administration
- Sanitation
- Medical Laboratory Procedures
- Gastrostomy Buttons Experience
- Administering Immunizations
Timeline
RN Triage Nurse Weekend
Blue Skies Of Texas
07.2022 - Current
RN Prior Authorization Nurse
Centene, Superior Health Services
09.2018 - Current
RN
Guardian Angels HHA
09.2016 - 09.2018
RN Case Manager
Alamo Hospice
06.2016 - 09.2018
RN
North Central Baptist Hospital
08.2015 - 06.2016
Associate of Science - Nursing
Galen College of Nursing
High School Diploma -
East Central High School
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