Yvonne Whelan

• Supervised daily warehouse operations, enforced health codes and food safety regulations, and upheld company standards to ensure compliance and safety.
• Coordinated inventory management processes to optimize stock levels and reduce discrepancies, contributing to streamlined operations.
• Developed and updated allergen documentation for menu items, ensuring clear communication of food safety compliance to all restaurant staff.
• Collaborated with cross-functional teams to support logistics planning and execution of special events.
• Oversaw and assisted in the setup and teardown of large-scale events, ensuring operational readiness and smooth execution
• Guided new employees on operational procedures and equipment utilization to enhance onboarding experience and operational efficiency.

• Collaborated with team members to optimize workflow and improve operational efficiency.
• Conducted hands-on training for new associates, emphasizing safety protocols and efficient practices to enhance warehouse operations.
• Executed inventory control processes, including merchandise counting and stocking.
• Performed regular lifting of materials weighing over 75 pounds to support operational demands.
• Maintained exceptional quality and safety standards while consistently exceeding productivity benchmarks.
• Executed loading, unloading, and transportation of materials between storage and production areas.

• Facilitated training and mentorship for team members on operational best practices and customer service techniques.
• Analyzed processes and implemented workflow improvements to enhance operational efficiency and productivity.
• Resolved customer inquiries and concerns, maintaining high levels of guest satisfaction.
• Modeled commitment to excellence, professionalism, and adherence to company values for the team.
• Supervised kitchen operations to ensure adherence to safety and sanitation standards.
• Collaborated with management to design and refine menu offerings based on seasonal trends, improving customer satisfaction.
• Managed inventory effectively, reducing waste and optimizing stock levels.
• Managed inventory to minimize waste and maintain optimal stock levels.

• Provided outstanding customer service to enhance guest experiences in a dynamic food and beverage environment.
• Operated point-of-sale systems to process transactions efficiently.
• Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
• Coordinated with team members to enhance operational efficiency and reduce guest wait times during busy periods.
• Identified and suggested improvements to restaurant operations, leveraging firsthand insights gained from team interactions and customer service.
• Prepared and assembled food items following safety and hygiene standards.
• Operated kitchen equipment efficiently, ensuring adherence to operational guidelines.
• Participated in ongoing professional development opportunities to continually hone culinary skills and stay current in industry best practices.

Had the opportunity to travel to Denver, CO to support the National Western Stock Show, where I assisted in managing warehouse teams across multiple complexes and supported the debut of an additional building. I helped develop and implement systems that improved the efficiency of receiving, storing, and moving product throughout the complex.

During the event, I worked alongside the CEO, the former Procurement Director, the current Procurement Director, and other company leaders, gaining valuable insight into company operations and strategic initiatives. I also built relationships with executives and team members from locations across the country, expanding my professional network.

The experience strengthened my understanding of the company's operations, provided valuable leadership exposure, and allowed me to bring back new ideas that can be applied to improve efficiency and support future growth.

• Awarded Directors Award
• Diversity Club Officer
• Relevant Coursework: Business & Finance
• Relevant Coursework: Economics