Yvonne Williams
Grapevine,TX
Summary
Highly motivated Social Worker seeking to be a member of a high performing team constantly improving and providing quality care, where hard work, results and dedication provide for advancement and rewards.
Overview
25
25
years of professional experience
Work History
LMSW
Panoramic Health
03.2023 - 10.2023
- Managing a caseload of nephrology practice patients and performing needs assessments/complex-case management for high-risk CKD/ESKD patients
- Providing disease specific education, supporting complex psychosocial issues and managing non-medical risk factors as barriers to positive health outcomes
Renal Social Worker
American Renal Associates
01.2022 - 03.2023
- Providing Social Work coverage for multiple ARA clinics
- Completing psychosocial assessments and developing plans of care for patients on chronic in-center hemodialysis, peritoneal dialysis and home hemodialysis
- Educating patients on treatment modality choices and transplant evaluation process
- Serving as the liaison between the dialysis clinic and transplant programs
- Monitoring patients' psychosocial needs and referring to community resources
- Assisting patients with access to care issues related to financial and insurance concerns
- Completing CMS required ESRD forms and submitting reports to the ESRD Network.
Patient Services Launch Team/Case Manager
Ardelyx
05.2021 - 12.2021
- Optimizing patient and prescriber experience by helping to create SOPS, call scripting and work instructions for product launch readiness
- Ensuring access to and affordability of Ardelyx's products
- Providing education to patients and healthcare providers regarding insurance options and limitations, insurance requirements necessary to initiate therapy, case management services and relevant disease/product information as needed, advocating for patients, healthcare providers and caregivers throughout the process
- Collaborating across internal departments as a subject matter expert for reimbursement support services.
Renal Social Worker
DaVita Dialysis
10.2005 - 05.2021
- Completing psychosocial assessments and developing plans of care for patients on chronic in-center hemodialysis, peritoneal dialysis and home hemodialysis
- Educating patients on treatment modality choices and the transplant evaluation process
- Serving as the liaison between the dialysis clinic and transplant programs
- Monitoring patients' psychosocial needs and referring to community resources
- Assisting patients with access to care issues related to financial and insurance concerns
- Completing CMS required ESRD forms and submitting reports to the ESRD Network
- Training newly hired social workers as a Social Work Preceptor
- Educating other social workers in new and changing policies and procedures as Regional Point Social Worker (position held for > 5 years).
Social Worker/Discharge Planner
Methodist Charlton Medical Center
02.1999 - 10.2005
- Assessing and identifying patients requiring specialized post-hospital services, including transfers to other acute care settings, rehab centers, nursing facilities, home health agencies and out-patient services
- Coordinating discharge arrangements with patients, physicians and insurance companies.
Education
Master of Science in Social Work -
University of Texas at Arlington
Arlington, TXBachelor of Science in Social Work -
University of Mary
Bismarck, NDSkills
- Team player
- Excellent communication
- Exceptional knowledge of treatment options for ESKD patients
- Knowledgeable of health insurance and programs available to assist patients with healthcare costs
- Problem solving
Personal Information
Title: LMSW
References
References available upon request
Timeline
LMSW
Panoramic Health
03.2023 - 10.2023
Renal Social Worker
American Renal Associates
01.2022 - 03.2023
Patient Services Launch Team/Case Manager
Ardelyx
05.2021 - 12.2021
Renal Social Worker
DaVita Dialysis
10.2005 - 05.2021
Social Worker/Discharge Planner
Methodist Charlton Medical Center
02.1999 - 10.2005
Master of Science in Social Work -
University of Texas at Arlington
Bachelor of Science in Social Work -
University of Mary
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