Yxzel Gonzalez
Houston,TX
Summary
Dynamic and results-driven professional with experience at Harris Health as a Radiologic Technologist, proficient in CR/DR operation and effective communication. Achieved high-quality imaging through precise radiographic positioning and operational efficiency, ensuring patient satisfaction and safety in fast-paced environments. Bilingual in Spanish, enhancing patient interactions and care.
Overview
13
13
years of professional experience
Work History
Student Radiologic Technologist
Harris Health
Houston, TX
07.2023 - Current
- Maintained knowledge of anatomy and physiology to accurately position patients for imaging.
- Prepared contrast media according to established protocols prior to imaging studies.
- Followed detailed protocols to produce high-quality images.
- Reset examination rooms between appointments by cleaning surfaces and restocking supplies.
- Operated mobile imaging equipment to capture medical information at patients' bedsides, operating, and emergency rooms.
Call Center Agent / Dispatch
Houston Methodist Hospital
Houston, TX
04.2014 - Current
- Resolved common and complex issues by determining need of unit and immediately offering favorable solutions.
- Coordinating communication among various departments to streamline patient services.
- Utilizing effective problem-solving skills to address patient needs promptly.
- Worked closely with transportation supervisor to dispatch and assign patients.
- Monitored dispatch board and adjusted call priorities regularly based on unit needs.
Customer Service Representative
US Small Business Administration
Houston, TX
08.2017 - 08.2018
- Prepared and submitted loan applications to underwriting for approval, resulting in a 38% increase in loan approvals.
- Communicated loan status updates to borrowers and third parties to ensure timely completion of loan applications.
- Verified loan applicant information to ensure accuracy, resulting in a 30% reduction in loan processing time.
Driver Settlement
Gulf Winds International
Houston, TX
10.2012 - 03.2017
- Developed and maintained accounting policies and procedures that improved the accuracy and efficiency of accounting processes.
- Managed accounts receivable and accounts payable to ensure accurate and timely payment of invoices.
- Built relationships with vendors and negotiated payment terms to reduce the company's overall expenses by 25%.
Education
Certificate - Radiography Technology
Harris Health School of Diagnostic Medical Imaging
Houston, TX05-2025
AA - Business
Houston Community College
Houston12.2015
Skills
- CR/DR operation
- Radiographic positioning
- PACS systems
- Radiation safety
- Portable radiography
- Heartsaver first aid CPR AED (first aid CPR AED)
- X-ray protocols
- Oral contrast preparation
- Operational Efficiency
- Effective Communication
- Organizational Skills
- Bilingual - Spanish
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Student Radiologic Technologist
Harris Health
07.2023 - Current
Customer Service Representative
US Small Business Administration
08.2017 - 08.2018
Call Center Agent / Dispatch
Houston Methodist Hospital
04.2014 - Current
Driver Settlement
Gulf Winds International
10.2012 - 03.2017
Certificate - Radiography Technology
Harris Health School of Diagnostic Medical Imaging
AA - Business
Houston Community College
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