Za Din
Lowell,NC
Summary
Dynamic and resourceful professional with a proven track record at Franchisee Sushi, excelling in customer service and problem-solving. Skilled in fostering teamwork and collaboration, I enhanced customer loyalty through attentive service and improved operational efficiency. Proficient in financial reporting and fundraising strategies, I thrive in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Customer Service Assistant
Franchisee Sushi
09.2021 - Current
- Answered customer questions about product availability.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Investigated and resolved accounting, service and delivery concerns.
- Maintained clean and organized work environment to maintain customer safety.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Developed strong relationships with customers, establishing trust and loyalty through attentive service.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
Treasurer
Immanuel Lai Baptist Church, Youth Department
01.2019 - 12.2024
- Oversaw the successful completion of external audits without any major findings or issues raised by auditors.
- Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
- Enhanced financial reporting processes, providing stakeholders with accurate and timely information for decision-making purposes.
- Drafted treasury reports to support management decision-making needs.
Volunteer
Homeless Shelter
07.2024 - 09.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Fundraiser
Charlotte Chin Community
01.2021 - 11.2023
- Planned and implemented fundraising events.
- Raised significant funds by developing and executing effective fundraising campaigns.
- Offered excellent customer service to donors and sponsors to enhance relationships and increase funding.
- Developed impactful fundraising strategies to maximize donations and meet fundraising goals.
- Increased community awareness of organization''s mission by organizing and participating in public speaking engagements.
Education
Bachelor of Science - Business Administration
University of North Carolina At Charlotte
Charlotte, NC12-2025
Skills
- Teamwork and collaboration
- Quick learner
- Fast learner
- Problem-solving
- Computer skills
- Multitasking and organization
- Attention to detail
- Creative and resourceful
- Flexible schedule
- Social media
- Time management
Languages
English
Professional Working
Spanish
Elementary
Timeline
Volunteer
Homeless Shelter
07.2024 - 09.2024
Customer Service Assistant
Franchisee Sushi
09.2021 - Current
Fundraiser
Charlotte Chin Community
01.2021 - 11.2023
Treasurer
Immanuel Lai Baptist Church, Youth Department
01.2019 - 12.2024
Bachelor of Science - Business Administration
University of North Carolina At Charlotte
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