Zabreena Bradley
Grovetown,GA
Summary
Dynamic leader with proven expertise in military operations and retail management, notably with the United States Army and Walmart. Excelled in roles requiring analytical thinking, cross-cultural communication, and Microsoft Office proficiency. Achieved significant improvements in team productivity and performance by fostering a culture of accountability and excellence. Demonstrates unparalleled reliability and a commitment to continuous personal and professional development.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Military
United States Army
10.2009 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Remained current with training and sought new training opportunities to further personal growth.
- Mentored junior recruiters on effective techniques for building rapport with prospective candidates, leading to higher success rates in securing commitments from qualified individuals.
- Built strong relationships with local community organizations to promote military career opportunities and attract diverse talent pools.
- Displayed exemplary personal and professional appearance, attracting local populace to inquire about military experience and opportunities.
Supervisor
Walmart
01.2006 - 10.2009
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Team Leader
Lady Foot Locker
05.2004 - 02.2009
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Cashier
Rave Motion Pictures
10.2000 - 05.2004
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Bachelor of Arts - Human Development And Family Studies
American Public University System
Charles Town, WV12-2025
Associate of Science - General Studies
Cochise College
Sierra Vista10-2013
Skills
- Military knowledge
- First Aid Training
- Physical Fitness
- Security clearance
- Language skills
- Performance Tracking
- Cross-cultural communication
- Online research
- Training and mentoring
- Analytical and Critical Thinking
- Reliability
- Microsoft Office
Certification
- Security Plus Certification, CompTIA, April 2023
- Basic Army Instructor Badge
- First Aid Certification
Timeline
Military
United States Army
10.2009 - Current
Supervisor
Walmart
01.2006 - 10.2009
Team Leader
Lady Foot Locker
05.2004 - 02.2009
Cashier
Rave Motion Pictures
10.2000 - 05.2004
Bachelor of Arts - Human Development And Family Studies
American Public University System
Associate of Science - General Studies
Cochise College
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