Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Zac Depue

Fremont,NE

Summary

I've had a compassion for computers, even as a child. This eventually turned from a hobby to something I strived to make my career, over years of personal and job experience I have learned to troubleshoot hundreds of problems, software and hardware. I have taken IT oriented classes all through our highschool and MCC, but plan to continue to learn.

Overview

3
3
years of professional experience

Work History

Teksystems (contract) PC Support Specialist

Teksystems
08.2021 - 08.2022
  • Responsible for the deployment and imaging of over 800 devices to support Children's Hubbard Center
  • PXE imagine over a fabric network, and coordinating a naming standard for SCCM and Active Directory
  • Assigning All PC's proper Group Policy and Departments
  • Assigning Printers to All PC's
  • Physical Installation and Cable Management of Several Hundred Devices
  • Supported Go-Live of Hubbard Hospital using Cherwell Ticketing System
  • Worked with Hospital Staff to resolve tickets through phone, email, and face-to-face correspondence.

Teksystems (Contract) / Children's Hospital CASS 2 Clinic Deployment

Teksystems
06.2021
  • Deployed 200 devices In the new Children's Orthopedic and Dermatology Clinic (CASS 2/ CASS EAST)
  • Coordinated the imaging of all Devices before deployment
  • Hauled, Assembled and Installed IT Equipment.

Teksystem (Contract) / Johnson Controls IT

Teksystem
01.2021
  • Diagnosed Ethernet Ports to Switchboard
  • Assigned Static IP's to Zebra Label Printers
  • Configured Work Laptops for use at home using VPN.

PC Support Specialist

Children's Nebraska
08.2022 - Current
  • Worked with third-party vendors to resolve issues with hardware or software.
  • Troubleshot various technical issues dealing with printers, network and phone systems.
  • Provided on-site and remote technical support to users.
  • Installed and configured operating systems and applications.
  • Researched and identified solutions to technical problems.

Education

Metro Community College
Fremont/Omaha, NE

High School Diploma - undefined

Fremont High School
Fremont, NE
05.2019

Skills

  • Device configuration
  • Desktop and laptop installations
  • Operating system testing
  • Hardware and software installation
  • TCP/IP Knowledge
  • Operating Systems
  • SCCM and AD Experience
  • Mobile Device Management
  • Advanced troubleshooting

Awards

  • Fremont High School Appreciation Award, 05/2017, Installed and terminated Cat6e cable to multiple locations on Fremont HIgh school's track field for the use of Cameras for Photo Finish and Journalism.
  • Metro Culinary Arts ICA High School Culinary Invitational, 05/2018, Award for best Appetizer and Bronze Metal for course overall.

Timeline

PC Support Specialist

Children's Nebraska
08.2022 - Current

Teksystems (contract) PC Support Specialist

Teksystems
08.2021 - 08.2022

Teksystems (Contract) / Children's Hospital CASS 2 Clinic Deployment

Teksystems
06.2021

Teksystem (Contract) / Johnson Controls IT

Teksystem
01.2021

High School Diploma - undefined

Fremont High School

Metro Community College
Zac Depue