Zac Hays
Dripping Springs,TX
Summary
Motivated professional with a strong work ethic and adaptability. Proven ability to master new skills quickly and work effectively without supervision. Consistently meets organizational needs through organized practices and effective pressure management. Skilled in enhancing brand reputation by navigating challenges and new situations.
Overview
8
8
years of professional experience
Work History
Construction and Renovation
Treadstone Research and Development
Austin, TX
08.2025 - Current
- Receive instructions effectively, and seek clarifying questions.
- Day-to-day engagement in diverse job functions including electrical, plumbing, framing, and tile work.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Recognized by management for providing exceptional customer service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Receiving Associate & Freezer Stocker
Doyle's & Sheehan
Missoula, MT
02.2024 - 11.2024
- Responsible for checking in and detailing products, including breaking down, sorting, and organizing various items.
- Oversaw management of freezer region, including overstock product organization and workspace cleanliness.
- Conducted multiple productivity and accuracy evaluations, achieving higher scan percentage and significantly fewer accuracy errors than 95% of staff at that time.
Receiving Associate & Operations
Home Depot
Missoula, MT
09.2023 - 02.2024
- Transferred into the receiving department. Took ownership of the tasks and operations required for the department to run much smoother.
- Shipping and Receiving merchandise while maintaining accurate inventory counts.
- Contact with vendors.
- Return to Vendor product.
- Scheduling shipments.
- Managing inaccuracies.
- Acute attention to detail.
- Maintaining high safety standards.
Deliveries and Will-Call Coordinator
Home Depot
Dripping Springs, TX
08.2021 - 10.2023
- Hired as cashier; promoted to cashier manager within 30 days.
- After 5 months, was asked to turn around the largest customer deliveries and will-call department after management observed organizational skills and attention to detail.
- Went from very little, inconsistent process to an efficient and optimal process resulting in materially measurable success with customer and associate satisfaction and overall gains in store efficiency and higher profits.
- Communicate with customers, field associates, and business management team to ensure Service Level Agreements are met at maximum productivity. Requires keen attention to detail.
- Manage high priority customers to ensure service is within or exceeding expectations.
- Prepare and monitor schedules to facilitate accurate assembly and fulfillment of orders while working with third party logistics.
- Supervise and train 15 associates.
- Prevent store losses using awareness, attention to detail and integrity when dealing with customer orders.
Founder/Creator
MidpointGG Esports Organization
12.2018 - 03.2020
- Organize, manage esports teams in US and Europe for various game venues and for revenue generation.
- Created, developed, and marketed branding imagery for MidpointGG.
- Compete, recruit and coach players, for semi-professional play.
- Presently competing for professional team league.
- Management and coaching include gauging skill level and role/position determination as well as necessary dismissals from team.
Founder/Team Captain
Angelo State Esports Team
- Organized the schools' first esports team for national competition including Division I schools.
- Involved promotion, recruiting, coaching, and competing.
- In school's first year, was successful in qualifying for nationals.
- Personally ranked #8 out of 840 players.
- Objective was to enhance school's national profile and make it a scholarship-eligible activity.
Product tester
- Because of national reputation and skill level, gaming manufactures engage me to test beta-version peripheral devices.
- Evaluate and provide performance feedback for product revisions or market launches.
- Knowledge of computer hardware and specs allowed me to provide meaningful feedback evaluations.
Education
Management Information Systems - Computer Science
Angelo State University
San Angelo, TX01.2021
High School Dual Credit -
Austin Community College
01.2018
Skills
- Keen observation
- Efficiency improvement
- Relationship building
- Attentive listening
- Team collaboration
- Leadership skills
- Motivational support
- Enthusiastic engagement
- Authentic communication
- Positive change advocacy
- Challenge management
- Timeline organization
- Effective communication strategies
- Conflict resolution expertise
Timeline
Construction and Renovation
Treadstone Research and Development
08.2025 - Current
Receiving Associate & Freezer Stocker
Doyle's & Sheehan
02.2024 - 11.2024
Receiving Associate & Operations
Home Depot
09.2023 - 02.2024
Deliveries and Will-Call Coordinator
Home Depot
08.2021 - 10.2023
Founder/Creator
MidpointGG Esports Organization
12.2018 - 03.2020
Founder/Team Captain
Angelo State Esports Team
Product tester
Management Information Systems - Computer Science
Angelo State University
High School Dual Credit -
Austin Community College