Zachary Kapple
Norman,OK
Summary
Certified, entry-level Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes. Highly-skilled emergency services professional calmly and quickly assesses medical situations. Dedicated to comprehensive and compassionate patient care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Basic EMT
EMSA
07.2022 - Current
- Enhanced patient care by providing efficient and accurate assessments during emergency situations.
- Administered life-saving treatments for patients experiencing cardiac arrest, respiratory distress, and traumatic injuries.
- Collaborated with paramedics, firefighters, and law enforcement agencies to ensure seamless communication during emergency responses.
- Ensured proper documentation of all medical interventions performed on each patient in accordance with relevant policies and procedures.
- Provided emotional support and comfort to distressed patients and family members during crisis situations.
- Assisted in stabilizing patients by immobilizing injured body parts using splints, braces, or other supportive devices.
- Maintained vital signs monitoring equipment, ensuring accurate readings for informed decision-making in patient treatment plans.
- Developed rapport with diverse populations while providing compassionate patient care during difficult situations.
Salesfloor TA
Walmart
01.2022 - 08.2022
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
Sales Consultant/Keyholder
Modern Serra
03.2020 - 03.2022
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Collaborated with marketing teams to develop targeted promotional campaigns that drove customer interest and engagement.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Warehouse Associate
Amazon
12.2021 - 01.2022
- Maintained a safe working environment by adhering to safety protocols and guidelines.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Reduced order processing time through effective organization and prioritization of tasks.
Sales Associate
Fanatics
08.2019 - 03.2020
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sales Associate
Bass Pro Shops
02.2019 - 03.2019
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Delivered engaging product demonstrations that illustrated features and benefits tailored to individual customer interests.
Food Runner
Mama Roja Mexican Kitchen
07.2018 - 08.2018
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Sales Associate/Keyholder
Lids Locker Room
05.2016 - 06.2018
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Education
EMT Basic -
Oklahoma City Community College
05.2022
Diploma -
Putnam City West
05.2018
Skills
- CPR and First Aid
- Critical Decision-Making Skills
- Patient Management
- Emergency Patient Triage
- Prehospital Care
- Treatment Documentation
- Emergency Vehicle Driving
- Attention to Detail
- Emergency Medical Technician (EMT)
- Stroke Recognition
- Patient Lifting Techniques
Certification
- NREMT - 05/2022
- OSHD EMT Certified
- NIMS 100, 200, 700, 800
- NIMS HAZMAT
- EVOC
- EVOS
- WMD Awareness Training SAAT
- TIMS
- OMD: Pit Crew CPR
Timeline
Basic EMT
EMSA
07.2022 - Current
Salesfloor TA
Walmart
01.2022 - 08.2022
Warehouse Associate
Amazon
12.2021 - 01.2022
Sales Consultant/Keyholder
Modern Serra
03.2020 - 03.2022
Sales Associate
Fanatics
08.2019 - 03.2020
Sales Associate
Bass Pro Shops
02.2019 - 03.2019
Food Runner
Mama Roja Mexican Kitchen
07.2018 - 08.2018
Sales Associate/Keyholder
Lids Locker Room
05.2016 - 06.2018
EMT Basic -
Oklahoma City Community College
Diploma -
Putnam City West
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