Za'Carey Skinner
Boston,MA
Summary
At Stop & Shop, I excelled in enhancing customer satisfaction and inventory accuracy, demonstrating exceptional time management and customer service skills. My proactive approach led to a well-organized stockroom and sales floor, significantly improving the shopping experience. Trained new staff, showcasing my ability to lead and adapt.
Overview
2
2
years of professional experience
Work History
Stocker
Stop & Shop
02.2023 - Current
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Improved customer satisfaction by promptly locating items and providing product information.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Assisted customers with special requests, enhancing their shopping experience at the store.
- Interacted with guests in friendly and knowledgeable way.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Greeted store customers and discussed needs.
- Supervised and trained new staff in performing census.
Education
High School Diploma -
Community Academy of Science
Dorchester, MA06-2024
Skills
- Willing to learn
- Positive attitude
- Shelf stocking
- Customer service
- Price checking
- Flexible schedule
- Customer relationships
- Product restocking
- Storage organization
- Exceptional time management skills
- Dependable and reliable
- Stocking and replenishing
- Time management
- Quick learner
- Attention to detail
Accomplishments
- Achieved organized environment through effectively helping with facing the shelves.
- Resolved product issue through consumer testing.
- Achieved efficient environment by checking backstock with accuracy and efficiency.
- Supervised team of 1 staff members.
- successfully created a bail multiple times
Languages
English
Full Professional
Timeline
Stocker
Stop & Shop
02.2023 - Current
High School Diploma -
Community Academy of Science
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