Zacchaeus Mitchell
Goldsboro,NC
Summary
Energetic Sports Supervisor known for high productivity and efficient task completion with a proven track record with UNCG Competitive Sports.. Skilled in fostering team collaboration and enhancing productivity, demonstrated through effective problem-solving and maintenance of high safety standards. Achieved significant improvements in customer satisfaction and operational efficiency—Excel in team leadership, program development, and conflict resolution. Strong communication skills, adaptability, and problem-solving abilities ensure success in managing sports programs and teams to achieve goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Competitve Sports Supervisor
UNCG Competitve Sports
Greensboro, NC
08.2024 - Current
- Consistently enforce rules and policies to limit situations from escalating, and play from becoming overly physical.
- Represent the Department of Recreation & Wellness in a professional manner at all times
- Maintain regular communication with professional supervisors and respond to work-related requests in a timely manner
- Facilitate communication between various user groups and staff
- Check-in participants for each event
- Resolved customer complaints professionally while adhering to company policies and procedures.
- Serve as a scorekeeper and track stats for given events
- Responsible for facility preparation and clean-up for all scheduled shifts
- Must be prepared to provide clarification for situational concerns, operational needs, and suggestions
- Complete any necessary documents for the shift
Food Service Worker
Texas Roadhouse
07.2021 - Current
- Enhanced customer satisfaction by maintaining a clean and organized dining area
- Streamlined food preparation processes for increased efficiency and reduced waste
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment
- Contributed to menu development, incorporating seasonal ingredients and customer feedback
- Maintained safety standards by properly handling food and adhering to sanitation guidelines
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy
Education
Bachelor of Communication Studies - Sports And Social Development
University of North Carolina Greensboro
Greensboro, NC05.2027
Skills
- Customer Service
- Equipment Maintenance
- Productivity and Efficiency
- Problem-Solving
- Workplace Safety
- Equipment Operation
- Collaboration and Teamwork
- Facility management
- Effective customer communication
Accomplishments
- Dillard/Goldsboro And Friends Scholarship Recipient
- Central/Eastern Wayne Scholarship Recipient
- Honor Roll 2022-2023
- Completed AP psychology
- Ranked in Top 23% of class
- Elected to SGA for President in 2023
- FCA (Faithful Christian Athletes) Member
- Elected Captain of Basketball and Football team 2022-2023
- Honoree of Rho Kappa Honors Society
- UNCG Black Student Union Member
- UNCG Competitive Sports Department Supervisor
- UNCG MLK Service Day Participant
Affiliations
- UNCG ACE Member ( Activity Campus Engagement)
- UNCG ENC ( Every Nation Campus)
Certification
CPR/AED for Professional Rescuers with First Aid
Timeline
Competitve Sports Supervisor
UNCG Competitve Sports
08.2024 - Current
Food Service Worker
Texas Roadhouse
07.2021 - Current
Bachelor of Communication Studies - Sports And Social Development
University of North Carolina Greensboro
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