ZACCHEUS PEARSON
Auburn
Summary
Customer-focused professional with 3+ years of experience in customer service, cash handling, and financial transaction processing within fast-paced environments. Recognized for accuracy, attention to detail, and building strong client relationships while delivering exceptional service. Skilled in payment processing, problem resolution, and supporting daily operations. Seeking to leverage transferable skills in banking, financial services, insurance, or corporate operations.
Overview
3
3
years of professional experience
Work History
Facilities Service Assistant
Auburn University
03.2026 - Current
- Maintain assigned academic and administrative facilities while consistently meeting university cleanliness, safety, and operational standards.
- Demonstrate exceptional attention to detail by inspecting, organizing, and maintaining classrooms, offices, and shared workspaces.
- Prioritize multiple responsibilities and complete assignments efficiently in a fast-paced environment while meeting strict deadlines.
- Support a positive campus experience by providing courteous, professional assistance to students, faculty, staff, and visitors.
- Safeguard university property and maintain confidentiality when working in administrative offices and restricted-access areas.
- Follow established safety procedures, policies, and quality standards while working independently with minimal supervision.
- Collaborate with facilities team members to ensure daily operational goals are achieved.
Client Sales Associate
Sam's Club
11.2025 - 03.2026
- Assisted customers with purchases and product recommendations using a consultative, customer-first approach.
- Processed transactions accurately while maintaining cash accountability and payment accuracy.
- Supported daily store operations, merchandising, and inventory organization.
- Collaborated with team members to achieve sales, operational, and customer satisfaction goals.
Customer Service & Cash Operations Associate
Foosackly's
02.2023 - 11.2025
- Delivered exceptional customer service in a high-volume environment while maintaining professionalism and accuracy.
- Processed cash, credit, and digital payment transactions while maintaining cash accountability and accuracy.
- Resolved customer concerns by identifying needs and providing timely, solution-focused service.
- Collaborated with team members to achieve operational goals while delivering an outstanding customer experience.
Personal Trainer
Independent / Auburn Fitness Solutions
04.2025 - 09.2025
- Built strong client relationships through personalized coaching and professional communication.
- Conducted one-on-one consultations to assess client needs and develop customized fitness programs.
- Managed appointment scheduling, client records, and confidential information with accuracy and organization.
- Increased client engagement through accountability, motivation, and exceptional customer service.
Education
Short Term Certificate - Wellness & Personal Training
Southern Union State Community College
Opelika, AL05-2025
Skills
- Microsoft Office Suite
- Google Workspace
- POS Systems
- Data Entry
- Cash Reconciliation
- Customer Relationship Management
CORE COMPETENCIES
- Customer Service
- Client Relationship Management
- Financial Transaction Processing
- Cash Handling & Cash Reconciliation
- Payment Processing
- Data Entry
- Microsoft Office (Word, Excel, Outlook)
- Operations Support
- Problem Solving
- Attention to Detail
- Time Management
- Team Collaboration
- Professional Communication
- Sales Support
Timeline
Facilities Service Assistant
Auburn University
03.2026 - Current
Client Sales Associate
Sam's Club
11.2025 - 03.2026
Personal Trainer
Independent / Auburn Fitness Solutions
04.2025 - 09.2025
Customer Service & Cash Operations Associate
Foosackly's
02.2023 - 11.2025
Short Term Certificate - Wellness & Personal Training
Southern Union State Community College