Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Zach Alhamawandi

Frisco,TX

Summary

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

18
18
years of professional experience

Work History

Store Manager

Goodyear Tire & Rubber
06.2023 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Achieved profitability in Just tires after seven years of operating losses by restructuring operations, optimizing product mix, improving inventory controls, and retraining staff — delivering a 269% turnaround in net profit within 12 months.

Sales Manager

Ramsey Infiniti
01.2013 - 01.2020
  • Increased pre-owned sales by 200% while maintaining full profit margins and achieving high customer satisfaction scores through strategic pricing, enhanced presentation, and personalized service.
  • Helped launch and support a new sales department that exceeded manufacturer-required sales targets through effective team coordination, sales training, and process optimization.
  • Research customers by answering client's leads, contact and recruit potential buyers
  • Assess client's needs by providing information on vehicles and payment options, including lease retention and trade in
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.

GreenGo Construction Company
01.2008 - 01.2013
  • Responsible for contracts with real estate developments
  • Manage inventory control and staff collaboration
  • Manage on site progress in order to get into required time frame

Education

M.D. - Physical Therapy

Cortiva Institute
Hoboken, NJ
05-2013

Math and ESL courses - Psychology Major

Passaic County College
Passaic, NJ
01.2011

Degree of Science - undefined

Qudis College
01.2005

Skills

  • Fluent in English, Arabic
  • Advanced interpersonal skills
  • Communication skills
  • Advance Negotiations
  • Relationship/team building
  • Staff collaboration
  • Inventory control
  • Profit enhancement
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Computer skills
  • CPR & AED Certified

Accomplishments

Infiniti Award of Excellence 2015-2020

Infiniti Genies Award

GoodYear US Top 5 Improved stores 2023-2024-2025

Goodyear Top us Top 20 Profit .

Timeline

Store Manager

Goodyear Tire & Rubber
06.2023 - Current

Sales Manager

Ramsey Infiniti
01.2013 - 01.2020

GreenGo Construction Company
01.2008 - 01.2013

Math and ESL courses - Psychology Major

Passaic County College

Degree of Science - undefined

Qudis College

M.D. - Physical Therapy

Cortiva Institute

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