Overview
Work History
Education
Skills
Timeline
Generic

Zach Bowen

Easley

Overview

8
8
years of professional experience

Work History

Server

Cantina 76
05.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Food Runner

Cantina 76
09.2023 - Current
  • Delivered food from kitchen to dining room tables to assist wait staff during peak hours.
  • Worked with servers to address guest needs.
  • Retrieved additional condiments, napkins and drink refills for patrons.
  • Rotated between various stations as needed to support entire service team.

Back Waiter

Le Farfalle
04.2023 - 08.2023
  • Filled water glasses for guests at table throughout their meal experience.
  • Worked closely with other team members to ensure smooth service during busy periods.
  • Maintained knowledge of current menu items, specials, and promotions to answer guest questions accurately.
  • Managed needs of challenging customers with poise, professionalism and grace.
  • Set up tables with appropriate place settings for new customers.
  • Focused on efficiency, pre-bussing dishes and staying on top of side work to avoid service delays.

Resident Assistant

College Of Charleston
01.2022 - 03.2023
  • Kept building records current with documentation of incidents, maintenance requests, or resident issues.
  • Scheduled events and activities for residents to acquaint and establish strong bonds with one another.
  • Stayed connected with residents through regular one-on-one contact to address concerns and offer assistance.
  • Handled wide-ranging emergencies and after-hours calls for lock-outs, suspicious persons and critical maintenance issues.
  • Inspected residential and communal areas to verify safety and security of residents.
  • Maintained regular communication with supervisor regarding resident issues or concerns.
  • Facilitated roommate agreements at beginning of each semester.

Resident Hall Desk Assistant

College Of Charleston
08.2021 - 12.2021
  • Maintained dormitory security by monitoring guests coming in and out of the residence hall.
  • Implemented and enforced university policies and campus housing standards.
  • Prepared travel arrangements for executives or team members by booking flights, hotels, and transportation options.
  • Led by example through mature behavior consistent with university regulations and rules.

Customer Sales Associate

Kohls Department Store
10.2018 - 08.2019
  • Used business and product knowledge to solve customer needs.
  • Answered customer questions about return and exchange policies.
  • Processed cash and card transactions accurately and efficiently.
  • Maintained clean and organized sales floor to improve store appearance.

Team Member

Zaxby's
12.2017 - 09.2018
  • Balanced cash drawer at beginning and end of each shift.
  • Engaged customers in pleasant conversation while completing cash register transactions.
  • Operated cash register accurately and efficiently during busy periods.
  • Demonstrated knowledge of menu offerings, including seasonal specials or promotions.
  • Took customer food and beverage orders at drive-thru and counter.

Education

Bachelor of Arts - Psychology

College of Charleston
Charleston, SC

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Easley High School
Easley, SC
05.2018

Skills

  • Patron Service
  • Interpersonal Skills
  • Active Listening
  • Attention to Detail
  • Issue Resolution
  • Multitasking Abilities

Timeline

Server

Cantina 76
05.2024 - Current

Food Runner

Cantina 76
09.2023 - Current

Back Waiter

Le Farfalle
04.2023 - 08.2023

Resident Assistant

College Of Charleston
01.2022 - 03.2023

Resident Hall Desk Assistant

College Of Charleston
08.2021 - 12.2021

Customer Sales Associate

Kohls Department Store
10.2018 - 08.2019

Team Member

Zaxby's
12.2017 - 09.2018

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Easley High School

Bachelor of Arts - Psychology

College of Charleston

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Zach Bowen