Zach Bowen
Easley
Overview
8
8
years of professional experience
Work History
Server
Cantina 76
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Food Runner
Cantina 76
09.2023 - Current
- Delivered food from kitchen to dining room tables to assist wait staff during peak hours.
- Worked with servers to address guest needs.
- Retrieved additional condiments, napkins and drink refills for patrons.
- Rotated between various stations as needed to support entire service team.
Back Waiter
Le Farfalle
04.2023 - 08.2023
- Filled water glasses for guests at table throughout their meal experience.
- Worked closely with other team members to ensure smooth service during busy periods.
- Maintained knowledge of current menu items, specials, and promotions to answer guest questions accurately.
- Managed needs of challenging customers with poise, professionalism and grace.
- Set up tables with appropriate place settings for new customers.
- Focused on efficiency, pre-bussing dishes and staying on top of side work to avoid service delays.
Resident Assistant
College Of Charleston
01.2022 - 03.2023
- Kept building records current with documentation of incidents, maintenance requests, or resident issues.
- Scheduled events and activities for residents to acquaint and establish strong bonds with one another.
- Stayed connected with residents through regular one-on-one contact to address concerns and offer assistance.
- Handled wide-ranging emergencies and after-hours calls for lock-outs, suspicious persons and critical maintenance issues.
- Inspected residential and communal areas to verify safety and security of residents.
- Maintained regular communication with supervisor regarding resident issues or concerns.
- Facilitated roommate agreements at beginning of each semester.
Resident Hall Desk Assistant
College Of Charleston
08.2021 - 12.2021
- Maintained dormitory security by monitoring guests coming in and out of the residence hall.
- Implemented and enforced university policies and campus housing standards.
- Prepared travel arrangements for executives or team members by booking flights, hotels, and transportation options.
- Led by example through mature behavior consistent with university regulations and rules.
Customer Sales Associate
Kohls Department Store
10.2018 - 08.2019
- Used business and product knowledge to solve customer needs.
- Answered customer questions about return and exchange policies.
- Processed cash and card transactions accurately and efficiently.
- Maintained clean and organized sales floor to improve store appearance.
Team Member
Zaxby's
12.2017 - 09.2018
- Balanced cash drawer at beginning and end of each shift.
- Engaged customers in pleasant conversation while completing cash register transactions.
- Operated cash register accurately and efficiently during busy periods.
- Demonstrated knowledge of menu offerings, including seasonal specials or promotions.
- Took customer food and beverage orders at drive-thru and counter.
Education
Bachelor of Arts - Psychology
College of Charleston
Charleston, SCundefined
Easley High School
Easley, SC05.2018
Skills
- Patron Service
- Interpersonal Skills
- Active Listening
- Attention to Detail
- Issue Resolution
- Multitasking Abilities
Timeline
Server
Cantina 76
05.2024 - Current
Food Runner
Cantina 76
09.2023 - Current
Back Waiter
Le Farfalle
04.2023 - 08.2023
Resident Assistant
College Of Charleston
01.2022 - 03.2023
Resident Hall Desk Assistant
College Of Charleston
08.2021 - 12.2021
Customer Sales Associate
Kohls Department Store
10.2018 - 08.2019
Team Member
Zaxby's
12.2017 - 09.2018
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Easley High School
Bachelor of Arts - Psychology
College of Charleston