Zach Carlisle
Sudbury,MA
Summary
High-energy with solid background in retail environments and customer service. Proficient in organizing and minimizing shrinkage of perishable goods, as well as visual merchandizing and sales management. Skillful delegator and organizational problem-solver.
Overview
3
3
years of professional experience
Work History
Food Pantry Volunteer Driver
OpenTable
12.2021 - 03.2022
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
Volunteer Donation Center Attendant
Household Goods
12.2021 - 02.2022
- Facilitated timely donor assistance through efficient customer service and prompt attention to inquiries.
- Promoted positive donor relations by providing friendly, courteous, and professional service during dropoffs.
- Maintained a clean and safe environment for both donors and employees by adhering to safety guidelines and procedures.
- Enhanced donation processing efficiency by implementing organized sorting and categorization systems.
Sales Associate
The Paper Store
10.2019 - 01.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Florist Assistant
Frugal Flower
10.2018 - 03.2020
- Supported head florist with daily tasks, improving overall efficiency and workflow within the store.
- Maintained a clean and organized workspace, ensuring a safe and efficient work environment for all staff members.
- Collaborated with team members on large projects, contributing to successful completion of orders on time and within budget constraints.
- Processed customer orders accurately and efficiently, contributing to increased sales revenue.
- Participated in inventory management tasks such as tracking stock levels, placing orders for supplies, and organizing storage areas to optimize space usage.
Education
Visual And Audio Arts
School of The Art Institute of Chicago
Chicago, IL03.2027
High School Diploma -
Lincoln-Sudbury Regional High School
Sudbury, MA03.2022
Skills
- Cultural Sensitivity
- Organizational skills
- Physical stamina
- Resourcefulness
- Inventory management
- Adaptability and flexibility
- Computer literacy
- Sorting and Categorizing
- Conflict resolution
Affiliations
- Music, art, food
Languages
English
Native or Bilingual
Software
Computer and tech savvy
Timeline
Food Pantry Volunteer Driver
OpenTable
12.2021 - 03.2022
Volunteer Donation Center Attendant
Household Goods
12.2021 - 02.2022
Sales Associate
The Paper Store
10.2019 - 01.2022
Florist Assistant
Frugal Flower
10.2018 - 03.2020
Visual And Audio Arts
School of The Art Institute of Chicago
High School Diploma -
Lincoln-Sudbury Regional High School
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