Zach Drafall

• Clean cars, shuttle people
• At first I was the shop guy getting parts for the technicians and organizing the shop making sure the bathrooms were cleaned and the floors were mopped and eventually worked my way up to helping people on the job site and working along a licensed plumber

At first I was the shop guy getting parts for the technicians and organizing the shop making sure the

bathrooms were cleaned and the floors were mopped and eventually worked my way up to helping

people on the job site and working along a licensed plumber.

I started out working alongside a journeyman, learning the basics of running gas lines. Over time, I worked my way up to installing PVC and copper piping, gaining hands-on experience with different plumbing systems. Most of my work was focused on track homes, where I started to learn the full process of completing a plumbing system for a house from start to finish.

I handled a variety of service calls, ranging from locating and repairing sewer line breaks to fixing faucets and other plumbing issues. I was responsible for maintaining my own work truck daily, ensuring it was fully stocked with the necessary tools and materials for each day’s jobs. This required planning ahead, troubleshooting problems on-site, and providing quality service to customers.

Started as a Door-to-Door Sales Representative, developing strong communication, persuasion, and negotiation skills while engaging with potential customers. Learned how to handle objections, close sales, and meet performance targets in a fast-paced environment.

Through dedication and performance, worked my way up to Management, where I took on additional responsibilities, including:

• Conducting interviews and hiring new employees

• Training and mentoring new sales representatives

• Building and leading a team to meet and exceed sales goals

• Implementing strategies to improve team performance and efficiency

• Managing day-to-day operations and ensuring company policies were followed

This experience provided me with valuable leadership, recruitment, and team-building skills, along with a deep understanding of sales processes and management techniques.

Worked alongside a licensed plumber on custom new construction builds and remodeling projects. Gained hands-on experience in installing, repairing, and maintaining plumbing systems, ensuring compliance with local codes and regulations. After the company downsized and lost its journeyman plumber, took on greater responsibilities, working alongside another apprentice to complete multiple new construction and remodeling projects. Successfully installed plumbing systems that passed inspection, demonstrating a strong understanding of plumbing principles, blueprint reading, and problem-solving skills.

Key Responsibilities:

• Assisted in the installation of water, drainage, and gas piping systems in new construction and remodeling projects.

• Worked with a variety of plumbing materials, including PVC, PEX, and copper piping.

• Ensured all plumbing work met local codes and passed required inspections.

• Collaborated with other tradespeople on job sites to ensure smooth project completion.

• Gained experience in troubleshooting and repairing plumbing issues.

• Managed job site tasks and materials alongside another apprentice after company downsizing.

• Maintained a clean and safe work environment.

Skills & Qualifications:

• Hands-on experience in new construction and remodeling plumbing work.

• Ability to read and interpret blueprints and plumbing schematics.

• Strong understanding of plumbing codes and regulations.

• Problem-solving and critical-thinking skills.

• Ability to work independently and as part of a team.

• Experience in using plumbing tools and equipment.