Summary
Overview
Work History
Education
Skills
Leadership Experience
Communication Skills
Interests
Timeline
Generic

Zach Francis

Allen,Texas

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

26
26
years of professional experience

Work History

Superintendent

City of Allen
06.2012 - Current
  • Lead operations for 29 city-owned facilities.
  • Responsible for onboarding, training, and coaching, a team of 15 skilled professionals.
  • Supported project coordination and smooth workflow by coordinating materials, inspections, and contractor actions.
  • Create and implement task structures that are data driven and customer focused to meet KPI's and support department processes.
  • Established successful procedures for day-to-day operations and long-term planning.
  • Monitored budgets and expenditures to maintain fiscal responsibility.

Operations Manager

Life Time Fitness
09.1999 - 06.2012
  • Directed operations for locations across the United States, focusing on turnaround efforts, customer services, expansions, and startup projects.
  • Led teams to improve both revenue-generating and non-revenue-generating departments.
  • Onboarding, coaching and offboarding 20-30 team members at each facility.
  • Analyzed and reported on key performance metrics to senior management.
  • Directed initiatives to improve work environment, company culture or overall business strategy.

Education

Bachelor of Science - Natural Resources Management

Michigan State University
East Lansing
12.1998

Skills

  • Project planning and management
  • Strong autonomy
  • Analytical and problem solving
  • Exceptional interpersonal skills
  • Excellent communication
  • Cross-functional teamwork

Leadership Experience

I am comfortable making complex decisions and delegating tasks. I treat others with respect and professionalism. Relationship building and staff retention have always been a forte of mine.

Communication Skills

Excellent verbal and written communication skills. Proven ability to communicate complex ideas and concepts to diverse audiences. Skilled in problem solving, finding a compromise to unforeseen issues.

Interests

  • Avid Reader
  • Playing Sports
  • Community Cleanup
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Mindfulness Practices

Timeline

Superintendent

City of Allen
06.2012 - Current

Operations Manager

Life Time Fitness
09.1999 - 06.2012

Bachelor of Science - Natural Resources Management

Michigan State University

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