ZACH GILBERTSON
Grand Forks,ND
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.
Overview
5
5
years of professional experience
Work History
Professional Mover
Minne Movers
05.2024 - Current
- Improved customer satisfaction by efficiently packing, loading, and unloading belongings with care and precision.
- Ensured timely completion of moving projects by effectively managing time and resources.
- Maintained a high level of safety for both clients'' possessions and team members through proper lifting techniques and equipment usage.
- Developed strong rapport with customers, addressing any concerns or special requests to ensure a smooth moving experience.
Sales Shop Manager
Scheels Sporting Goods
10.2022 - 05.2024
- Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Streamlined store operations by delegating tasks efficiently to team members and monitoring progress regularly.
- Monitored sales performance closely, adjusting pricing strategies as needed to remain competitive in the market while maximizing profitability.
Fire Sprinkler Fitter
Dakota Fire Protection
02.2022 - 09.2022
- Layed out full scale drawings of pipe systems, supported and related equipment, according to blueprints
- Accommodated pipes and pipe fittings, using hand and power tools
- Assembled pipe sections, tubing, and fittings, using couplings, clamps, screws, bolts, cement, plastic solvent, caulking, and soldering, brazing and welding equipment
- Selected pipe sizes, types, or related materials, such as supports, hangers, or hydraulic cylinders, according to specifications
- Cut, threaded, or hammered pipes to specifications, using tools such as saws, cutting torches, pipe threaders, or pipe benders.
Paraprofessional
Grand Forks Public Schools
09.2021 - 01.2022
- Demonstrated patience, compassion and empathy in various situations
- Worked one-on-one with students to reinforce learning of materials
- Used computers and audio-visual aids to create strong presentations and lecture materials
- Communicated student progress and concerns to teacher
- Provided positive and nurturing support while attending to students' physical, personal and emotional needs.
Sales Associate
Gerrells Hockey World
10.2019 - 12.2021
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
- Engaged with guests to understand and anticipate customer service needs
- Followed checklist to complete retail store opening and closing activities
- Operated cash register and POS to process sales transactions and handle payments
- Used product knowledge for handling objections.
Education
Associate In Fine Arts (A.F.A.) In Business -
Northland Community and Technical College
East Grand Forks, Minnesota01.2020
Skills
- Quality Production
- Sprinkler System Installations
- Safe Work Practices
- Reading Comprehension
- Critical Thinking
- Customer Service
- Visual Merchandising
- Organizational skills
- Store layout
- Sales Promotions
- Merchandise planning
Timeline
Professional Mover
Minne Movers
05.2024 - Current
Sales Shop Manager
Scheels Sporting Goods
10.2022 - 05.2024
Fire Sprinkler Fitter
Dakota Fire Protection
02.2022 - 09.2022
Paraprofessional
Grand Forks Public Schools
09.2021 - 01.2022
Sales Associate
Gerrells Hockey World
10.2019 - 12.2021
Associate In Fine Arts (A.F.A.) In Business -
Northland Community and Technical College
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