zach jacobs
Sparks
Summary
Dynamic aviation professional with extensive experience in Aviation, excelling in optimizing resource allocation and enhancing operational efficiency. Proven expertise in aircraft fueling and a strong commitment to safety regulations. Recognized for effective communication and problem-solving skills, consistently boosting customer satisfaction and mentoring new team members for success. Also has strong leadership skills and excellent experience and concentration involving handling heavy equipment and machinery.
Knowledgeable Desired Position with solid background in overseeing line service operations and ensuring safety compliance. Successfully managed team to deliver exceptional service and streamline processes. Demonstrated ability in coordinating fuel services and maintaining equipment reliability.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Line Service Tech.
Atlantic Aviation
11.2015 - 04.2025
- Assisted in the development of departmental budgets, reviewing expenses and identifying areas for potential cost savings.
- Served as primary point-of-contact for clients during service calls, ensuring clear communication and swift resolution of any issues encountered.
- Increased operational efficiency by optimizing resource allocation in response to fluctuating workloads and project demands.
- Conducted thorough inspections of equipment, identifying potential issues before they escalated into costly repairs or safety hazards.
- Collaborated with cross-functional teams to identify areas for improvement and develop solutions that optimize overall performance.
- Ensured timely completion of projects by meticulously tracking progress and adjusting resources as needed.
- Mentored new hires by providing hands-on training and guidance on company policies, procedures, and equipment usage.
- Boosted customer satisfaction by promptly addressing concerns and implementing effective corrective actions when needed.
- Coordinated with management to establish goals and objectives for the department, aligning efforts with overarching company priorities.
- Maintained accurate documentation of performed work and completed tasks.
- Operated de-icing equipment such as truck-mounted cranes and sprayers.
- Emptied lavatory systems and refilled sanitizer fluid tanks to prescribed levels.
- Refilled aircraft potable water tanks, applying appropriate safety and health guidelines to connections and transportation.
- Towed aircraft to gates and hangars using tractors and other vehicles.
Education
Marshall Highschool
Portland, ORSkills
- Aviation safety regulations
- Ground support equipment operation
- Quality control procedures
- Hazardous materials handling
- Aircraft fueling expertise
- Problem-solving
- Time management
- Punctuality
- Reliability
- Critical thinking
- Effective communication
- Heavy lifting
Certification
Aircraft towing, forklift, cpr.
Timeline
Lead Line Service Tech.
Atlantic Aviation
11.2015 - 04.2025
Marshall Highschool
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