Zachary Lammers
Henderson,NV
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Certified Training Restaurant Manager
Raising Canes
11.2020 - Current
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Completed basic end of shift tasks such as counting tills, sending EOS emails, securing deposits, making bank and truck orders, etc.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
Crew Member
Raising Canes
07.2017 - 11.2020
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Executed different cleaning activities throughout restaurant.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
Education
Bachelor of Science - Kinesiology
University of Nevada Las Vegas
Las Vegas05.2025
Bachelor of Science - Business Management And Administration
University of Nevada Las Vegas
Las Vegas05.2024
Skills
- Confidential Records Management
- Time Management
- Finance
- Supply Chain Management
- Staffing and Sales Reporting
- Training and Development
- Thorough Knowledge of Product
- Teamwork and Collaboration
- Staff Supervision
Timeline
Certified Training Restaurant Manager
Raising Canes
11.2020 - Current
Crew Member
Raising Canes
07.2017 - 11.2020
Bachelor of Science - Kinesiology
University of Nevada Las Vegas
Bachelor of Science - Business Management And Administration
University of Nevada Las Vegas
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