Zach Mitchell
Aubrey,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
EMT
Falck Ambulance
Orange, CA
05.2013 - 01.2024
- Responded to 911 emergency calls while working 24/48/72-hour shifts.
- Administered life-saving interventions and procedures in high-pressure situations, ensuring the stabilization of patients before arrival at medical facilities.
- Consistently maintained a calm and professional demeanor during intense and chaotic situations.
- Collaborated with healthcare professionals, law enforcement, and fire departments to coordinate effective medical responses.
- Developed strong relationships within the community through outreach and awareness programs.
- Maintained accurate patient care reports and documentation in compliance with regulatory standards.
- Maximized ambulance readiness by conducting thorough equipment checks and ensuring all necessary supplies were available for proper emergency response.
- Received several major incident and commitment to excellence awards.
Shift Supervisor
Starbucks
Orange County, CA
07.2010 - 05.2013
- Accomplished store objectives by supervising staff, organizing work procedures, and enabling success through coaching and hands-on assistance.
- Responsible for weekly orders of all beverages, paper, and equipment products for the store.
- Created weekly pars for accurate inventory management.
- Achieved a 40% increase in drive-thru volume during peak hours implementing new deployment strategies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Strong focus on cleanliness and organization.
Education
Tesoro Highschool
Orange County, CAParamedic Association
San Francisco, CASkills
- Multi-tasking
- Teamwork
- Organization
- Communication
- Leadership
- Problem-solving
- Customer service
References
- Tavis Whitehead, Operations Manager, Falck, 951.265.5255
- Caleb Kunchandy, EMT, Falck, 562.365.4700
- Aaron Downs, Firefighter, Orange County Fire Authority, 949.616.2344
Timeline
EMT
Falck Ambulance
05.2013 - 01.2024
Shift Supervisor
Starbucks
07.2010 - 05.2013
Tesoro Highschool
Paramedic Association