Adobe Photoshop
Zach Rasmussen
Ladera Ranch,CA
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Goal-oriented individual enthusiastically pursuing Social Media Intern opportunity to apply classroom skills in fast-paced work environments. Offering great time management and organizational skills. Creative Video Editor bringing 3 years of comprehensive experience editing film and video pieces to better suit audience. Communicative and systematic professional certified in automotive filming paired with strong portfolio and strong knowledge of editing apps. Expertise in transcoding videos and digitizing raw footage.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Guest Support Advisor
H2GO
10.2021 - Current
- Collaborated with parents, school faculty and social workers to address problems and grow student success.
- Used standardized assessments to evaluate abilities, interests and characteristics of different students.
- Responded to customer requests for products, services, and company information.
- Increased efficiency and team productivity by promoting operational best practices.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
Education
No Degree - Business Management
Saddleback College
Mission Viejo, CA12-2025
High School Diploma -
Tesoro High School
Las Flores, CA06-2022
Skills
- Marketing automation
- Content Development
- Workflow Optimization
- Production Scheduling
- Social Media Marketing
- Marketing strategy
- Brand communication
- Photography
- Color correction knowledge
- Director collaboration
- Color correction and grading
Certification
Meta marketing (Facebook, Instagram, Google ads)
Software
Adobe Lightroom
Adobe Premire
Timeline
Guest Support Advisor
H2GO
10.2021 - Current
Meta marketing (Facebook, Instagram, Google ads)
No Degree - Business Management
Saddleback College
High School Diploma -
Tesoro High School
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