Zach Stevenson
Durango,CO
Summary
With a proven track record at Colorado Gunfighter, I excel in enhancing sales outcomes and customer loyalty through strategic leadership and exceptional service. My expertise spans firearms, optics, and training knowledge, effective communication, and problem-solving, ensuring tailored solutions that drive success and satisfaction. My approach fosters significant client relationships and sales growth, leveraging both hard and soft skills for impactful results.
Overview
10
10
years of professional experience
Work History
Sales Associate
Goods for the Woods
05.2024 - Current
- Built relationships with customers and vendors to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, depth of knowledge on firearms, training, and hunting skills while providing a welcoming store environment.
- Assisted in enhancing store sales and service capabilities.
Sales Manager
Four Corners Stoves and Spas
11.2022 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Drove regional sales growth, implementing innovative marketing strategies and cultivating key partnerships.
- Increased sales revenue and overall sales numbers by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Partnered with industry leaders to discover new market opportunities.
Range Safety Officer
Training Support for Local LE Agencies
01.2020 - Current
- Implemented pistol, carbine, and long range marksmanship learning processes to guarantee student progress while expediting learning outcomes.
- Promoted a culture of safety among all employees through regular meetings, trainings, workshops.
- Evaluated weapon systems performance, providing valuable feedback for improvements.
- Provided recommendations on further training, compiling data on previous engagements, and suggesting components and accessories that will drive their success rate.
Sales Manager
Colorado Gunfighter
09.2019 - 04.2022
- Enhanced firearms and accessories sales outcomes through strategic leadership.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product and skills knowledge, enabling tailored solutions for clients'' specific needs.
High School Special Education Teacher
BOCES and Durango 9R District
08.2014 - 11.2020
- Increased parent engagement through regular communication, building strong relationships and fostering a supportive learning environment at home.
- Supported social-emotional growth by incorporating SEL activities into daily routines, fostering a positive classroom climate conducive to learning.
- Improved student comprehension by implementing differentiated instruction strategies tailored to individual learning needs.
- Collaborated with colleagues to develop and integrate interdisciplinary lesson plans, broadening student understanding of various subjects.
- Worked with students to make the transition from school to the work force including internships, volunteer experiences, and obtaining full student employment.
Education
Bachelor of Arts - Education
University of Northern Colorado
Greeley, CO05-2009
Skills
- Customer service, connection, and building rapport
- Effective communicator and speaker
- Time management
- Firearms industry knowledge and experience
- Curriculum and presentation development
- Avid hunter and shooter
- Sales expertise and ability to upsell
- Complex Problem-solving
- Brand promotion
Timeline
Sales Associate
Goods for the Woods
05.2024 - Current
Sales Manager
Four Corners Stoves and Spas
11.2022 - Current
Range Safety Officer
Training Support for Local LE Agencies
01.2020 - Current
Sales Manager
Colorado Gunfighter
09.2019 - 04.2022
High School Special Education Teacher
BOCES and Durango 9R District
08.2014 - 11.2020
Bachelor of Arts - Education
University of Northern Colorado
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