Zachari Doss
Fairview Heights,IL
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Mail Carrier
United States Postal Service
03.2020 - Current
- Delivering personal mail and packages, responsible of government material and equipment, always keeping integrity.
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
- Enhanced customer satisfaction with timely and accurate mail delivery to both residential and commercial addresses.
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
Waitress
Cheddar's Scratch Kitchen
05.2018 - 03.2020
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Caregiver
Central Illinois Care Services
01.2019 - 07.2019
- Assisting elders in everyday living, bill payments, cleaning living area, running errands, medication reminders, medication pick ups.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
Airman First Class
Air National Guard
06.2015 - 06.2019
- Professional, discipline, integrity
Operator
Answer Direct
03.2017 - 11.2017
- Answered the phone for different company's, scheduled appointments, entered data.
- Enhanced production efficiency by implementing optimized machine settings and routine maintenance procedures.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Accurately documented all operational data, ensuring up-to-date records for review and analysis.
Cashier
Burger King
09.2014 - 05.2016
- Cooked, handled money, customer service, cleaned
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Clerk
Power of Change Christian Church
06.2011 - 09.2011
- Entry data, errands, answered called, excel, cleaned, organized
- Increased efficiency by streamlining filing systems and organizing important documents.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Provided support for meetings by scheduling appointments, preparing materials, and taking detailed minutes.
- Assisted in financial tasks such as invoicing, budget tracking, and expense report processing for optimal fiscal management.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Education
High School Diploma - General Studies
East St Louis Senior High School
East St Louis Illinois05.2015
Skills
- Excellent Customer Service (6 years)
- Integrity
- Fast Learner
- ReliableTeam Player
- Substantial Leader
Certification
- CDL, 06/01/17, 06/01/19
- CPR/AED, Present
- Paraprofessional, Present
- ServSafe Food Handler, 08/01/16, 08/01/21
Additional Information
I've volunteered at Dunbar Elementary School, and Katie Wright Elementary School for kindergarten classes, 1st grade, and 4th grade.
Military Service
Air National Guard, United States, E-3, 06/01/15, Present
Timeline
Mail Carrier
United States Postal Service
03.2020 - Current
Caregiver
Central Illinois Care Services
01.2019 - 07.2019
Waitress
Cheddar's Scratch Kitchen
05.2018 - 03.2020
Operator
Answer Direct
03.2017 - 11.2017
Airman First Class
Air National Guard
06.2015 - 06.2019
Cashier
Burger King
09.2014 - 05.2016
Clerk
Power of Change Christian Church
06.2011 - 09.2011
High School Diploma - General Studies
East St Louis Senior High School