Enthusiastic customer service worker with experience in beverage crafting as both a barista and a bartender. A hard worker, always looking for opportunities to expand skills, experience, and excellence. Dedicated to delivering an excellent experience to every customer.
Overview
7
7
years of professional experience
Work History
Barista
Starbucks
Burnaby, BC
09.2019 - Current
Crafted high-quality beverages according to standardized recipes and customer preferences.
Provided exceptional customer service in a fast-paced environment, enhancing guest experience through effective communication.
Operated espresso machines and coffee brewing equipment to produce consistent product quality.
Trained new baristas on all aspects of the job
Maintained cleanliness and organization of workstations, ensuring compliance with health regulations.
Bartender
Crossroads Brewing and Distillery
Prince George, BC
05.2022 - 09.2022
Crafted signature cocktails using fresh ingredients and unique recipes.
Managed bar inventory, ensuring optimal stock levels and minimizing waste.
Trained new staff on drink preparation, service standards, and customer engagement.
Implemented efficient workflows to enhance service speed during peak hours.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.