Zachariah Mathieu
Anchorage,ALASKA
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Volunteer Firefighter
Girdwood Fire Department Station 41
11.2023 - Current
- Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
- Collaborated closely with fellow firefighters to ensure smooth communication and coordination during emergencies.
- Assisted in reducing property damage during fires with strategic placement of ladders, hoses, and other firefighting equipment.
- Administered first aid and conducted emergent response management.
- Upheld high levels of readiness while on call, ensuring timely response to any potential emergencies.
Sales Associate
Keller Williams Realty Group AK
10.2018 - Current
- Advised and informed prospective clients on current market activities and conditions.
- Compared recently sold area properties to determine competitive market prices.
- Educated clients on changing or updating properties, buying and selling techniques and processes to maintain curb appeal.
- Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
- Verified payment and loan paperwork for property sales by working closely with banks, buyers and sellers.
- Lead Generation
Account Manager
Fairchild Freight LLC
12.2015 - Current
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Contributed to annual revenue goals by developing new accounts and reliable carrier relationships.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Negotiated prices for freight to decrease overall costs and maintain year round profit margins.
- Liaised between account holders and various departments.
- Monitored sales performance metrics to achieve strategic account objectives.
Electronics Associate
Sam's Club
11.2014 - 12.2015
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Informed customers of current store promotions to encourage additional sales purchases.
Account Manger
Airline Support Services
08.2010 - 10.2014
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Oversaw catering contract requirements and created Standard Operating Practices for UPS.
- Registered airport ramper able to maintain high level security and escorting clearance.
- Oversaw and developed international trash disposal in accordance with USDA codes and ethics.
- Primary point of contact for UPS pilot catering and ramp safety coordination.
Education
Associate of Arts - Business Management
University of Phoenix
Tempe, AZ04.2016
Skills
- Teamwork and Collaboration
- Persuasive Negotiations
- Customer Service
- CRM Software
- Lead Generation
- Time Management
Certification
- Adult, child and baby First Aid/CPR/AED
- FF1
- HMO
Hobbies
Former professional MMA fighter
Jiu Jitsu cmpetitor
woodworker
Timeline
Volunteer Firefighter
Girdwood Fire Department Station 41
11.2023 - Current
Sales Associate
Keller Williams Realty Group AK
10.2018 - Current
Account Manager
Fairchild Freight LLC
12.2015 - Current
Electronics Associate
Sam's Club
11.2014 - 12.2015
Account Manger
Airline Support Services
08.2010 - 10.2014
Associate of Arts - Business Management
University of Phoenix
- Adult, child and baby First Aid/CPR/AED
- FF1
- HMO
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