Zachariah Reynolds
Household Manager
Bloomington,IL
Summary
A veteran in the customer service industry that is passionate about promoting lasting customer satisfaction. Skilled in Communication, Administration, Employee Training, Academic Writing, and Constructive Criticism. Successful at achieving sales objectives with consistency and skilled in building bridges and cementing connections.
Overview
10
10
years of post-secondary education
11
11
years of professional experience
Work History
Stay-at-Home Parent
Reynolds' Household
Bloomington, IL
05.2015 - Current
- Adapted teaching methods and instructional materials to meet student's varying needs and interests.
- Researched and chose appropriate curriculum to meet child's abilities and grade levels.
- Coordinated and organized events for entire household.
- Scheduled appointments for medical, dental and self-care needs.
Adjunct Professor
Lincoln Christian University
Lincoln, IL
08.2010 - 05.2015
- Evaluated student comprehension using exams, quizzes and assignments and managed student performance using automated reporting system, leveraging data to identify student learning needs and create action plans to overcome learning deficiencies.
- Encouraged and facilitated class discussions by building discussions into lessons, asking open-ended questions and using techniques to track student participation and actively solicit input.
- Worked with colleagues and administrators to create robust education programs.
- Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.
- Challenged 20+ students per semester to explore a lifelong sense of learning and wonder.
Store Manager
Jamani Java
Bloomington, IL
04.2010 - 07.2010
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed all aspects of store operations, including organization, maintenance and purchasing functions.
- Managed inventory control, cash control and store opening and closing procedures.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Provided leadership to ensure excellent customer service while building relationships with customers from the community
- Exceeded sales by 20% in Q3 2010.
Education
Master's of Religious Education - Education
Lincoln Christian University
Lincoln, IL 08.2010 - 05.2015
Bachelor of Arts - Missions
Lincoln Christian University
Lincoln, IL 08.2003 - 05.2008
Skills
Error spotting
Strategic content planning
Proofreading
Research
Grammar usage
Maximizing profitability
Relationship building and management
Team leadership and coaching
Customer Relations
Timeline
Stay-at-Home Parent
Reynolds' Household
05.2015 - Current
Adjunct Professor
Lincoln Christian University
08.2010 - 05.2015
Master's of Religious Education - Education
Lincoln Christian University
08.2010 - 05.2015
Store Manager
Jamani Java
04.2010 - 07.2010
Bachelor of Arts - Missions
Lincoln Christian University
08.2003 - 05.2008