Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Zacharie Sanchez

Santa Ana,Ca

Summary

Very experienced in customer service. Knows how to problem solve and always willing to learn and take criticism.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
10.2022 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Front of House

Chick fil A
07.2021 - 09.2022


  • Established welcoming atmosphere by greeting each guest warmly.
  • Helped guests at tables when in need of assistance.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Accurately operated cash register to process customer payments.

Carhop

Sonic Drive In
02.2021 - 06.2021
  • Money handling, Customer service, Food handling
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

High School Diploma -

Santa Ana College
Santa Ana, CA
06.2025

High School Diploma -

Saddleback High School
06.2022

Skills

  • Quick problem solver
  • Works well under pressure
  • Good customer service
  • Punctual
  • Flexible
  • Multilingual
  • Team Collaboration
  • Money Handling
  • Resolving Complaints
  • Customer Relations

Languages

English
Spanish

Timeline

Barista

Starbucks
10.2022 - Current

Front of House

Chick fil A
07.2021 - 09.2022

Carhop

Sonic Drive In
02.2021 - 06.2021

High School Diploma -

Santa Ana College

High School Diploma -

Saddleback High School

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Zacharie Sanchez