Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zachary Arroyo

Victorville,CA

Summary

Versatile and dedicated professional with extensive experience in various roles at Target, including cart attendant, guest services, cashiering, merchandising, drive-ups, fulfillment, and cash office management. Known for exceptional communication and guest relations skills, consistently delivering top-tier customer service and fostering positive interactions with customers and team members.


Demonstrates cognitive flexibility and problem-solving abilities, efficiently managing a wide range of tasks, from ensuring optimal store presentation to handling complex cash operations. As a pace-setter in the absence of managers, effectively leads teams and maintains operational excellence under pressure. With a strong stress tolerance, patience, and empathy, excels in fast-paced, dynamic environments.

Overview

3
3
years of professional experience

Work History

Guest Advocate

Target
07.2021 - Current
  • Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
  • Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.

Merchandise Associate

Target
07.2021 - Current
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.

Cash Office Associate

Target
07.2021 - Current
  • Balanced safe, prepared tills, and prepared register bags for next sales date.
  • Enhanced cash handling accuracy by conducting daily cash office audits and reconciliations.

Fulfillment Associate

Target
07.2021 - Current
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.

Drive Ups

Target
07.2021 - Current
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.

Education

Associate of Science - Mathematics

Victor Valley College
Victorville, CA
07.2024

Associate of Science - Liberal Arts : Mathematics & Sciences

Victor Valley College
Victorville
07.2024

Associate of Science - Math & Science

Victor Valley College
Victorville, CA
07.2024

Skills

  • Exceptional communication
  • Guest Relations
  • Perspective
  • Cognitive Flexibility
  • Friendly, Positive Attitude
  • Problem-Solving
  • Stress Tolerance
  • Patience and Empathy
  • High-level Calculus

Timeline

Guest Advocate

Target
07.2021 - Current

Merchandise Associate

Target
07.2021 - Current

Cash Office Associate

Target
07.2021 - Current

Fulfillment Associate

Target
07.2021 - Current

Drive Ups

Target
07.2021 - Current

Associate of Science - Mathematics

Victor Valley College

Associate of Science - Liberal Arts : Mathematics & Sciences

Victor Valley College

Associate of Science - Math & Science

Victor Valley College
Zachary Arroyo